We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Building and Construction

The Origin Building Group, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Pablo M

    Date: 10/07/2024

    I had a very bad experience with this company.Initially, ****** and the company maintained normal communication up until the moment we signed the contract. After that, everything turned into a headache. Communication became poor and difficult, and the permits were held up without any effort from them to expedite the process (it took almost two years to finish the pool).At one point, after more than 15 months, they asked for additional money, claiming that the soil tests suggested adding more material. Shouldn't this have been determined from the start? Am I supposed to be the pool expert who knows exactly what each pool requires? This resulted in a higher budget than the one agreed upon in the signed contract. By that time, they knew I had no other option but to pay more if I wanted the pool *********** seems that they lack good communication with the workers. They appear to subcontract the pool stages, and as a client, you end up dealing with each team individually because neither ****** nor the company provides clear instructions. They also requested surveys that werent necessary or required by the city, further inflating the total project cost.The ***** square foot paver deck next to the pool was installed with a layout I didnt approve, which forced them to remove everything and start over, extending the completion time even more. The concrete stairs were built crooked and had to be fixed. As you can see, every step of the project was a nightmare.If you want to end up spending way more than the initial budget/contract, micromanaging every team that comes to work on your pool, and dealing with a poorly installed deck, this is the company for you. Otherwise, I strongly advise looking for other alternatives

The Origin Building Group, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.