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Business Profile

CBD Products

Calmwell

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CBD Products.

Reviews

Customer Review Ratings

1.75/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromSteve L

    Date: 08/26/2024

    1 star


    After reading a number of poor reviews, I realized that I am in the same boat. All of a sudden I received another order of which I did not authorize. I did not read any such agreement of joining a subscription. Just called them with no help whatsoever. Refused to accept my unopened package with 2 more jars of calmwell gummies. This business is being managed in South Florida, USA. That is not how Americans should run a business. Fraudulent crooks!!!! I will be contacting American Express to get my credit.!!
  • Review fromDebra T

    Date: 08/18/2024

    1 star
    If I could give this company zero stars, I certainly would. This is a scam company selling ***********. I was at first Interested in these gummies she helped me stop smoking. I entered my information including my credit card, but at the last minute decided I didn't want to order it, so I deleted my information and got out of the website. I was then sent an order costing $197.70 that I never ordered, called them, and was given information on how to return it, which I did after much back and forth on the phone and was told it would take 30 days to receive my refund. I finally had to call them back to ask where my refund was after the 30 days. And they said they couldn't help me. So called back again and finally reached someone who gave me my refund. Unfortunately, a day before I received my refund, Calmwell sent me another order at $197.70, so I called them again and that's when I received my first refund and was told I had signed up for a subscription when the original order was supposedly placed (I never ordered these in the first place) where I would be sent these CBD gummies every **************************************************************************************************************************************************** that it should take only ten to twelve business days to receive my refund. I returned the second order and hadn't heard anything about a refund after waiting 33 days so called them again and was told they could not issue a refund because my account had been closed but were willing to give me a $500 gift card. I Told them I needed the refund but not the gift card and they said they couldn't help me, so now I am faced with having to have my bank go after them to get the refund. I hope no one else ever has to go through this experience with this company. Like I said, they are a scam company.
  • Review fromBonnie R

    Date: 08/14/2024

    2 stars
    I innocently clicked on site off ********* For *** 1000mg gummies. There was a buy 3 get two free offer.Received first order in June. I was willing to pay the price $474....fast forward to July and I got another package. $474..charged to my credit card. I thought it was a mistake and planned to call company....In August I received another shipment $474 charged to my credit card . I phoned the company number listed on my credit card statement.I got a employee who told me they cannot accept the *** back, even though it is unopened.They did offer I could keep the merchandise and they would refund me $122.Can you help. She said she cancelled the subscription, that I was unaware of ordering...
  • Review fromJanie F

    Date: 08/01/2024

    1 star
    I have no idea what the product is like!. I was ******* as everyone have been ! Tried to cancel - but no!! I thought my bank had me covered - but NO. I have now been charged $197.70 THREE times. Have received TWO packages. I am so angry. Wish I had checked this out first. Expensive lesson.
  • Review fromCarl G L

    Date: 07/27/2024

    1 star
    A type of scam. I ordered by error; and immediately tried to cancel, but could not; called number provided and was given an option to reduce order and cost, but I declined; was given another lesser offer and reduced cost, and was refused cancellation and refund; had to settle for an $80 refund credit and still cost over $99.00. The money was immediately extracted from my bank acct. From all research, it is not a very good product. l Have received the 3, buy two, get one free, and have taken one serving. Too early to determine results of use.
  • Review fromFrank C

    Date: 07/12/2024

    1 star
    I ordered this product as a trial two months ago. Did not find it to help in any way. Without my asking for a reorder, I received another shipment billed to my credit card. Called customer service and was told that I was in a subscription, which I did not authorize, and after much discussion they agreed to cancel but will not refund for the product they shipped without authorization. This company is operating a "its in the fine print" scam. BEWARE!! ( I wouldn't give them one star, but the system forces that as a minimum rating.)
  • Review fromDebra S

    Date: 07/03/2024

    1 star
    I purchased the product on line (one time). When I took one of the gummies I had an allergic reaction to the product. I want to return it for a refund and I am told that I can be given 1/2 the purchase price back or I can pay to ship the product back and they will inventory contents and refund any unopened product. Additionally, they had automatically without my permission set me up on an auto ship for monthly deliveries. I believe this is a total scam. NO FULL REFUND.
  • Review fromMaria P

    Date: 06/29/2024

    1 star
    CalmWell would not cancel my order after I requested it to be, but instead is sending me another month's supply, and charging me for it, when this is not what I wanted.Furthermore, the label specifically mentions that persons with allergies should not take this product, which I do suffer from. I did not see this warning mentioned when I researched this product on the CalmWell site and have requested my next order be cancelled. They will not listen. Instead they keep pushing their products, and "special orders" on me despite my continuous requests to have my order cancelled.
  • Review fromReb H

    Date: 06/28/2024

    1 star
    In my opinion, a complete hoax. Despite placing a single order, they tried to turn it into a recurring, monthly subscription. BEWARE.
  • Review fromRick R

    Date: 06/08/2024

    5 stars
    I’ve tried dozens of different CBD brands and hands down Calmwell is the best. I travel for work and I having Calmwell with me is a must everywhere I go. I’ve had a membership with them for 4 months, they have a very user friendly members portal that’s exactly what customers need for recurring orders. I’ve even spoken with the owner, super great guy who runs a great operation. Superb company

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