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Business Profile

Cemetery

Caballero Rivero Dade North

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/18/2023

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My family's ****** are missing and another family's, friends of mine, ****** are also missing. No records for any of them. I called there years ago wanting to sell our 1 remaining empty plot, and they told me on the telephone they have no records for any such ******. This needs to be investigated.

    Business Response

    Date: 01/30/2023

    Good day,

    We request the owner information and any name of families buried so that we can find the ******.  

    Customer Answer

    Date: 02/16/2023

     
    Complaint: 18831997

    I am rejecting this response because:

    Sincerely,

    *****************

    Customer Answer

    Date: 02/17/2023

    ******* ********************* / *************************** ****, January 1970  

    ***************************************, July 1983

    **********************************, July 1998  

     

    Newspaper result

    The Miami Herald
    PAGE 108
     *****, *******
    Wednesday, January 07, 1970
    1 of 8 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 136
     *****, *******
    Wednesday, January 07, 1970
    1 of 8 matches on this page.

    Obituary result

    The Miami Herald
    PAGE 540  OBITUARY
     *****, *******
    ?Thursday, July 07, 1983
    OBITUARY DETAILS
    Name
    *****************************************
    Residence
    *****
    Obituary result

    The Miami Herald
    PAGE 452  OBITUARY
     *****, *******
    ?Thursday, July 07, 1983
    OBITUARY DETAILS
    Name
    *****************************************
    Residence
    *****



    On Tuesday, January 31, 2023 at 11:36:39 AM EST, ***************** <*******************> wrote:





    Obituary result

    The Miami Herald
    PAGE 32  OBITUARY
     *****, *******
    ?Friday, July 31, 1998
    OBITUARY DETAILS
    Name
    *****************************
    Residence
    *****



    On Tuesday, January 31, 2023 at 11:28:03 AM EST, ***************** <*******************> wrote:





    Newspaper result

    The Miami Herald
    PAGE 492
     *****, *******
    Thursday, July 07, 1983
    1 of 8 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 38
     *****, *******
    Thursday, July 07, 1983
    1 of 9 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 540
     *****, *******
    Thursday, July 07, 1983
    1 of 9 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 452
     *****, *******
    Thursday, July 07, 1983
    1 of 4 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 9
     *****, *******
    Sunday, December 12, 1948
    1 of 1 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 194
     *****, *******
    Friday, July 31, 1998
    1 of 2 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 130
     *****, *******
    Saturday, August 01, 1998
    1 of 1 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 32
     *****, *******
    Friday, July 31, 1998
    1 of 2 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 32
     *****, *******
    Friday, July 31, 1998
    1 of 2 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 78
     *****, *******
    Saturday, August 01, 1998
    1 of 1 matches on this page.



    On Tuesday, January 31, 2023 at 11:22:41 AM EST, ***************** <*******************> wrote:





     

     

     

    Newspaper result

    The Miami Herald
    PAGE 108
     *****, *******
    Wednesday, January 07, 1970
    1 of 8 matches on this page.
    Newspaper result

    The Miami Herald
    PAGE 136
     *****, *******
    Wednesday, January 07, 1970
    1 of 8 matches on this page.

    Business Response

    Date: 02/24/2023

    Good morning, 

    My understanding is that ********************* last contact with the cemetery was in 2010, our records indicate the following:

    Spaces ****************** 78,Section Exora is owned by ***************************** & ***************************. Interment in space #1  for ************************** on January 9, **** and interment in space #2 for ***********************************; on July 9, ****. ********************************** 78, Section Exora is owned by ***************************. Interment in space #3 for *************************** on August 1, **** Space #5 is available (empty)  for one interment rights at ******************************************. 

    ***************************, Cemetery Manager

    ******************************************

    **************

     


    Customer Answer

    Date: 02/24/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************

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