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Business Profile

Drop Shipper Mailing Services

Sonic Global Supply, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/23/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In Dec 2023 I was introduced to the Sonic Global Supply ************* owner by his associate at **************** who recommended him to me because the items I wanted to obtain and ship were too big for her company to transport. I contacted *** who offered to purchase some items on my behalf and ship them overseas to Antigua by boat.He sent a bill to me in Jan 2024 for USD ******** which was paid on January 22 2024. These funds were payment to purchase 2 generators.The generators were to be shipped the following week.Additionally, I purchased a transformer from ************** Supply *** $3064.77 USD. In April 11, 2024 the transformer was delivered to Sonic Global Supply SGS promised to send purchased generators and transformer they received to ******************* immediately upon receipt of the transformer.None of the items were sent despite numerous attempts to get SGS to send them.He would not responding to my attempts to contact him directly after April ************************************************************* repayment.He has not contacted me since April 2024 and I neither received the items nor repayment. On Jan 17th 2025 I sent a registered letter requesting payment by Jan 20th, 2025. To date I have not received a response.still no response seeking refund of monies paid ******* plus repayment for transformer delivered to him $3064.77, plus 6% interest, and 15% in damages.

Sonic Global Supply, Inc. is NOT a BBB Accredited Business.

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