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Business Profile

Email Service Providers

Inbox.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Email Service Providers.

Complaints

This profile includes complaints for Inbox.com, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Inbox.com, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/08/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I completed an offer to sign up for a Chime account through the InboxDollars app. I signed up through the pop up window that occurred and I should have been compensated $40 for sign up and an additional $500 for receiving my direct deposit into Chime (which I have now completed). InboxDollars is refusing to pay me my reward stating it did not track, yet I literally signed up through their app. I have proof I clicked and signed up through the offer. I would not have signed up for ***** through ************ had I have known the incompetence of this app. Furthermore, I have read many people having similar issues with Chime and InboxDollars, so it is evidently an issue on their end. I am seeking InboxDollars to compensate me the full $540 as I have completed all requirements. Any other resolution will be rejected.

    • Initial Complaint

      Date:11/19/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have gotten virtual **** cards twice but the cards dont work. So, I cant use it to shop online. I get paid to take offers or read emails. Im wasting my time reading emails or taking offers, if theyre not going to rewards that they said they would.

    • Initial Complaint

      Date:10/24/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My email through Inbox.com, [email protected], has been hacked as of Sunday evening, Oct. 23, 2022. I began getting spam emails in my inbox saying Postmaster Undeliverable. I was unaware of what was happening and just deleted the emails. Then, as of this morning, Oct. 24, 2022, Inbox.com has now blocked my access to my emails claiming a Violation of Rules and has not responded to contact attempts to them. I sent two notes via their Support System, I also attempted to contact them at ************, but no one answered. I left a voicemail. I also sent an email to them from my other Gmail account. I have not received a response and need to access my emails at my Inbox.com account. I would like my account restored. Any assistance would be appreciated. Thank you.

    Inbox.com, Inc. is NOT a BBB Accredited Business.

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