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Business Profile

Funeral Related Services

Wright & Young Funeral Home, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Funeral Related Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/29/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom it may concern I would like to make a complaint against the right and Young funeral home located at ***************** ************************* ph: ************ on January 10th 2025 my uncle ****** ** ****** ****** passed away. The body was taken to write and Young funeral home without the immediate families knowledge, my father ***** ****** age 90 is the last living relative to ****** on 22 January. We happen to be going through the public posted obituary and found out that he had passed. We went to the funeral home to get some information, we were told that the funeral was paid for by an unknown party and that there would be a funeral service held at 11 AM on Saturday, January 25, 2025 myself and my father, ***** ******, and all of the immediate family attended the funeral when the funeral was concluded the funeral Director explained to us that he needed my 90 year-old father to sign some paperwork. I told my 90-year-old father that he would not be signing any paperwork the funeral Director advised us that , ****** ****** will not be buried today and he will be buried at a later date and time to be determined. Weve been trying to find out more information. The funeral home has not been cooperative. We still dont know if ****** ****** has been buried or if he still in the funeral home any help you can give us this situation would be greatly appreciated our sincere thanks the family

    Business Response

    Date: 02/20/2025

    Please see attached Response.

Wright & Young Funeral Home, Inc. is NOT a BBB Accredited Business.

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