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Business Profile

Gutter Installation

Vento Rain Gutters Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutter Installation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:11/09/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired company to do rain gutters. Right after noticed drywall paint in living room with marks. Checked outside and noticed rain gutters were installed and a s**** went into the actual block causing water to filtrate into my walls . Called owner. He personally came admitted to mistake removed s**** put some glue and placed a different s**** . Left crack on exterior wall . Said to me Ill pay for the drywall just get me a receipt if it needs to be replaced . I didnt remove drywall at the time. **** comes around and my daughters bedroom gets water damage in ceiling. Called various roofing companies and engineers and a roof leak was not found. Turns out it was the rain gutter bucket hole was too small and the amount of water that comes in that side is too much. This caused the water to come into roof line into my childs ceiling . Owner admitted to the hole being small sent an employee to drill bigger hole in bucket. Now he refuses to pay ******* in living room and repair to daughters bedroom. Along with fixing the crack in my outside wall.

Vento Rain Gutters Inc is NOT a BBB Accredited Business.

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