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Business Profile

Parking Enforcement

Parking Enforcement of South Florida

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/20/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to express a serious concern regarding the parking enforcement practices at ********* at *******, located at ****************************************The current system in place, including the app provided for residents to update their vehicle and tag information, is deeply flawed. While it functioned briefly during the first week, it has since failed consistently. Attempts to contact the enforcement team by phone often go unanswered, and when someone does respond, residents are told their information will be manually updatedyet vehicles continue to be towed, suggesting these updates are never actually processed.Whats even more troubling is that vehicles belonging to minorities and Caucasian residents seem to be disproportionately targeted, raising concerns about potential bias or systemic issues within the enforcement process. The repeated towing of compliant residents' vehiclesdespite their efforts to follow the guidelinesis not only unprofessional but financially and emotionally burdensome.This system appears to be rigged and is unjustly penalizing hard-working individuals who are simply trying to live peacefully in their community. Immediate action and a thorough investigation are necessary to address these issues and restore fairness and trust.

  • Initial Complaint

    Date:10/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They towed my car from my building tht it was registered to and are charging $465 dollar for pick up when the towed my car because. Of a simple mistake as a O for a 0 every other info was correct I registered the car on September ******* and been parking in same place until when the towed on October 2 2024 I called them they still not working anything now I have to come up with all this money for a simple mistake and they charging a arm and a leg and second I drove to there address they said tht was there office and its a mail box no office in sight this is highway robbery and telling me they put a lean on my car after 24 hr of hold how does tht make any sence

Parking Enforcement of South Florida is NOT a BBB Accredited Business.

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