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Business Profile

Payment Processing Services

Global Primex LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

Complaints

This profile includes complaints for Global Primex LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Global Primex LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/09/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Starting Feb 2024 I agreed to let Global LLC handle a delinquent credit card account, they took $175.00 a month with the promise they would try to negotiate a lower amount which they did not do.Last month I paid off the credit card. I want my money back but they don't return my calls, I've called them everyday for 2 weeks and nothing.Thank you

    • Initial Complaint

      Date:07/10/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On June 7th, 2024 I was to receive a wire transfer payout of $3,000.00 to my personal bank account. Today is now July 10th. As you can see it has been more than a month that Global Primex promised to send me my money via wire transfer ACH. I have tried calling them and their phone number is out of service. I as well email them and get no response in return. They are known as Global Primex/Payredeem. When asked about further information they refuse to give me information about when I will receive my money and deny me more info about their company. My broker and I have constantly tried retrieving money from this fraudelent company but they kept my money and ran away with my $3,000.00

    Global Primex LLC is NOT a BBB Accredited Business.

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