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Business Profile

Rebuilt Engines

Bud's Auto Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rebuilt Engines.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They sent me an invoice for shipping it said ****** and when it was to be delivered they sent it air fair and the air port wanted me to pay ****** for shipping they should have put that in the invoice but they didn't it should have been them to pay this I can't I'm on a fix income I really need my ****** back thank you ***************************

    Business Response

    Date: 04/08/2024

    I am sorry...  *************************** was scammed by an Imposter pretending to be Buds Auto Parts in Miami.  We have a large list of other people in other States that have also been scammed.  We are also a victim of the fraud.  This has been affecting our business now for over a year!

    We do not sell parts online, nor on ******** Marketplace.  This imposter pretends to be ******, one of our managers and uses the telephone numbers *****************-348-5784 and email ************************************* to request payment on parts from his victims. I have already reported this to ******** as fraud, and they have done nothing to stop it. I have also reported it to the local Miami Police and to the FBI.

    I suggest that ******************** report this fraud to ********, her local police and the FBI.  This is a consequence of all the illegal people coming into our Country, not only stealing our tax dollars, but they are also committing theft crimes hurting our citizens and businesses.

    Sincerely,

    *******************


  • Initial Complaint

    Date:02/05/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 22 I paid this company $445 for a Dodge transmission. I clarified with them that this included shipping and everything, they said yes it did. The next day we received a email saying we had to pay $375 for insurance or the transmission couldn't be delivered. The shipper said they made a mistake when they shipped the transmission but, they didn't have enough to pay the insurance when they shipped it. They expected us to **********. We are unable and unwilling to do this. At this time we are even in doubt that this is the correct transmission. We have been going back and forth with this company for the last few days and they are not willing to refund our money

    Business Response

    Date: 01/15/2024

    Hello,

    We received this letter and believe you have the wrong company.  We do not sell transmissions and we do not ship any products.  

    Our company is Bobs Auto Parts, 3032 *********************, Conshshocken ** ***** and we only sell in our local area.  You should probably get the receipt from the consumer so if they want to make a complaint they make sure they are making it against the correct compnay

     

    Thank you

    ***********************************

    Bobs Auto Parts

    Office ************

    Customer Answer

    Date: 01/18/2024

    I did not file against ***'s Auto Parts, I filled against-

    Bud's Auto Parts. *********************************, Miami ** 33142

    Customer Answer

    Date: 01/28/2024

    The original information is completely incorrect, it is not what I filled.  Here is the correct information. 

    Bud's Auto Parts.                                    *************************************; Miami ** 33142.                                                       Email Addresses-                                   ********************************* ********************* **************************

    Phone number ************

    I'm don't know how the information was completely changed. The dates and amount is correct.

    Business Response

    Date: 03/05/2024

     

    To whom this may concern,

    I am sorry.  **************** was scammed by an Imposter pretending to be Buds Auto Parts in Miami.  We have a large list of other people that have also been scammed. We are also a victim of the fraud.  This is affecting our business now for over a year!

    We do not sell Parts online, nor on ******** Marketplace.  This Impostor poses to be ******, one of our salesmen and uses the Telephone Number ************ and email ********************************* to request payment on parts.  I have already reported this to ******** as a scam, and they haven't done anything about the fraud.  I have also reported to the local police in Miami and the FBI. 

    I suggest that ************ report this fraud to his local police and the FBI.  Can the BBB get involved and contact ******** to put a stop to this Fraud. Maybe we can finally put a stop to this Fraud which is getting worse every day.

    Sincerely,

    *******************

     

     

     

Bud's Auto Parts is NOT a BBB Accredited Business.

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