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Business Profile

Training Videos

Above Par Training Technologies, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/09/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a course called Shorts Mastery from this company on March 5th, 2025 stating that there is a 30-day refund policy. I attempted to ask for a refund after a few days because the course content was of very low quality and seemed like an extensive advertisement for the company's other courses and software. I was told that I could not be given a refund because their policy states that less than 50% of the course content must be viewed for them to be able to process the refund. The problem was that these stipulations were not stated anywhere in the sales page for the course and there were no links at the bottom of the page to read the terms and conditions, meaning that the buyer would have no way of knowing that this was in fact their policy from within the sales page for the course.

  • Initial Complaint

    Date:11/19/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a digital product from **** ******* entitled Tube Magic and Monetization 3.0. Mr. ****** sells this product off HIS OWN reputation on *******. He uses his proven track record as the basis for credibility. He is selling a product he claims is based on current information. This product has a ********************************************************* the return policy. I reviewed the course and found it was not as Mr. ****** represented it to be. It was based on stale material 3-5 years old. It was contradictory without any explanations to clarify contradictions. It contained/referenced software no longer in existence without any information about current software. It was partially taught by a Mr. ********* whose credentials/ track record are unknown. I only reviewed the product to ensure my initial thoughts were accurate in order to give it a fair shake. Unfortunately, my opinion went down hill. This product does not do what it advertises it will do. I requested a refund on November 16th, well within the 30 day stated money back guarantee period. Mr. ******** emailed me back on November 17th stating I would NOT receive a refund due to the fact over 40% of the content was viewed. Nowhere in the business' money back guarantee does it state the refund is null and void if a certain % of the product is reviewed. I learned the product was NOT sold via **** ****** but by a third party platform, DIgistore 24, he uses to sell his products. Digistore 24's refund policy also does NOT nullify refunds based on content reviewed. Digistore states it honors the refund as made by the seller, in this case a 30 day refund policy of which I requested a refund within that time period. I also reached out to ********* 24. Digistore 24's reference number for this issue is: ******.#******. Their agent, **** emailed me asking for more information. I provided the additional information requested and have not heard back from **** or Digistore 24 as of the date of this complaint.

    Customer Answer

    Date: 12/23/2024

    Along with filing a complaint with BBB, I also filed a complaint with my financial institution. **** did an investigation and found the company was at fault and **** (not the company) returned my funds. I have serious concerns about this business and its fraudulent practices. They are defrauding many customers and more needs to be done to hold them accountable. I would also suggest the BBB reach out to ******* about the fraudulent acts of this business as you seem to have multiple complaints and the business' lack of responding is a serious concern that they don't care how they defraud customers. ******* needs to know this as this business predominantly does business on the ******* platform.BBB will be taken more seriously by ******* than just one person. Please forward your complaints and the business' failure to respond to *******. The ONLY reason I received a refund was due to **** stepping in and NOT due to the company doing the right thing.


    Thanks,

Above Par Training Technologies, LLC is NOT a BBB Accredited Business.

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