Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Wedding Cakes

Lucila Cakes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wedding Cakes.

Reviews

This profile includes reviews for Lucila Cakes's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lucila Cakes has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lucila Cakes

      7455 SW 40th Street Miami, FL 33155

    • Lucila Cakes

      7427 NW 54th Street Miami, FL 33166

    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromStephanie L

      Date: 10/19/2023

      1 star
      Please do not order from this company, go to ****'s instead. Not only did their website not have the right information regarding which location was open, they also didn't inform me that it was delivery only so I showed up at both locations without them telling me anything. I never got the cake and I was promised a refund for weeks. So they kept the money I paid them and did not provide me with a cake. If you want your money stolen then go ahead and book here but stay far away as possible if you can!
    • Review fromJeffrey F

      Date: 04/28/2023

      1 star
      Total Frauds! Never delivered my wedding cake and stole my money. Never refunded me. Ive reported them to ************* and now BBB. Stay away!
    • Review fromAshley P

      Date: 10/05/2022

      1 star
      I honestly do not do these types of things but I feel like I should address this to everyone whosever thinking about purchasing a cake from this place. I paid for a service to be completed and delivered to my location. The party was starting at 2PM, this people at that same time the party started texted me stating that they had a delayed but that my cake was arriving; my cake never arrived, I waited since 2PM all the way to 7PM for the cake. I was being lied the whole entire time about how the cake was arriving shortly when the cake never left the store that day. I requested for them to send me my money the same way I sent it to them through Zelle and they started making excuses how they dont use zelle but accepted my money!. Since, Saturday 10/1/2022; I am still waiting for my refund, they keep lying to me telling me they going to send it and they never do!! They sent me a fake screenshot of the first zelle transaction that i never received!!. These people play with your feelings, with your money and time. They make up the dumbest excuses ever to not refund you! I will take this to my lawyer because the damages that they have caused are irreparable. I wasn't able to sign happy birthday to my daughter on her first birthday!!! And now keeping my money without refunding m without completing the service, is called STEALING!!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.