Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/01/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  At your establishment today Your front desk WENDY "AKA PART OWNER "check in refused AND WANTED TO VERIFY EVERY FLORIDA STATUE I QUOTED TO HER YET STILL KEP ASKING WHAT PERFORMANCE THE DOG DOES .THIS owner clearly needs educated on CIVIL rights / and what public side means and there acting .to let us stay because we had service animal . Then she ask what was disability which is illegal and ask for papers also illegal per ADA HIPPA Guidelines of Florida.413.08 Rights and responsibilities of an individual with a disability; use of a service animal; prohibited discrimination in public employment, public accommodations, and housing accommodations; penalties.— (1) As used in this section and s. 413.081, the term: (a) “Housing accommodation” means any real property or portion thereof which is used or occupied, or intended, arranged, or designed to be used or occupied, as the home, residence, or sleeping place of one or more persons, but does not include any single-family residence, the occupants of which rent, lease, or furnish for compensation not more than one room therein. (b) “Individual with a disability” means a person who has a physical or mental impairment that substantially limits one or more major life activities of the individual. As used in this paragraph, the term: 1. “Major life activity” means a function such as caring for one’s self, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working. 2. “Physical or mental impairment” means: a. A physiological disorder or condition, disfigurement, or anatomical loss that affects one or more bodily functions; or b. A mental or psychological disorder that meets one of the diagnostic categories specified in the most recent edition of the Diagnostic and Statistical Manual of Mental Disorders published by the American Psychiatric Association, such as an intellectual or developmental disability, organic brain syndrome, traumatic brain injury, posttraumatic stress disorder, or an emotional or mental illness. (c) “Public accommodation” means a common carrier, airplane, motor vehicle, railroad train, motor bus, streetcar, boat, or other public conveyance or mode of transportation; hotel; a timeshare that is a transient public lodging establishment as defined in s. 509.013; lodging place; place of public accommodation, amusement, or resort; and other places to which the general public is invited, subject only to the conditions and limitations established by law and applicable alike to all persons. The term does not include air carriers covered by the Air Carrier Access Act of 1986, 49 U.S.C. s. 41705, and by regulations adopted by the United States Department of Transportation to implement such act. (d) “Service animal” means an animal that is trained to do work or perform tasks for an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The work done or tasks performed must be directly related to the individual’s disability and may include, but are not limited to, guiding an individual who is visually impaired or blind, alerting an individual who is deaf or hard of hearing, pulling a wheelchair, assisting with mobility or balance, alerting and protecting an individual who is having a seizure, retrieving objects, alerting an individual to the presence of allergens, providing physical support and assistance with balance and stability to an individual with a mobility disability, helping an individual with a psychiatric or neurological disability by preventing or interrupting impulsive or destructive behaviors, reminding an individual with mental illness to take prescribed medications, calming an individual with posttraumatic stress disorder during an anxiety attack, or doing other specific work or performing other special tasks. A service animal is not a pet. For purposes of subsections (2), (3), and (4), the term “service animal” is limited to a dog or miniature horse. The crime- You might want to refresh your employees on this . Our house burned down and we needed place for two months .Clearly you turn away Disable 80 year old women .Needless to say I am filing a law suite against your company and employee for punitive damages and any other ADA and HIPPA see fit in this case . I highly recommend you refresh your employees of this law . Because your company policies Don't Trump Law Already In Supreme Court ruling . I am establishing Fiduciary relationship . We will let the court decide how you treat person. ACLU AMERICAN CIVIL LIBERTIES UNION HAS BEEN NOTIFIED AS WELL AND ATTORNEY GENERAL OF Florida and US Marshall office . I will not stop until Justice is served in this case for my mother and time of burden to my family.Ceist and Desist your illegal activity. According to CLEAR FIELD TRUST COMPANY VS United STATES 318 U.S 363 Goverment Descend to mirror corporation when commercial paper Federal reserve notes or securities ,check or me as such government becomes bound by the Law which Government . Which means Wendy AKA owner of Avalon Landing if they attend to compell somebody to there the performance they must have a contract or commercial agreement between it and the one upon specific performances on demand for specific performances are made .This constitution and law of United States which shall be made Persuance there of.Any thing else is not Relevant. Practice of Law is an occupation of common right 1957. UNITED STATES SUPREME COURT No Argued A) A state cannot exclude a person from practice of Law or from any other occupation in manner or reason that contravene due process of fourteen amendment to Pg 238-239 There will be a 100 million dollar fine and 1 million for individual per person under individual capacity of course Natural person and corporations both capacities hence any claim of immunity. Filing for ACLU FOR CIVIL DAMAGES AND CEIST AMD DESIST LETTER FILED TO USARSHALLS OFFICE .Service designated under section 564 in your by laws Corpus Juris Secundum. Special deposit classification Corpus Juris Secundum General or Special. Seeking CIVIL DAMAGES and HIPPA and ADA violations . By: Robert-Timothy:Long 606-422-7211 Living Person Man/Women

  Business Response

  Date: 11/03/2023

  This is not how the event took place nor what  was said. But since he has threatened ligation we have been advised by our attorney to not make further comment at this time.