We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Boots

Rockwell Tharp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boots.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Eddy C

    Date: 07/01/2023

    I recently had the misfortune of patronizing Rockwell Tharp, and I must say it was the most unpleasant boutique small business experience I've ever had. The level of rudeness and unprofessionalism displayed by the owners was simply appalling.
    From the moment I entered the premises, I was greeted with disdainful looks and a complete lack of courtesy. It seemed as though the owners were doing me a favor by allowing me to be there. Their attitude was consistently dismissive, as if my presence was an inconvenience to them.
    Not only were the owners unhelpful, but their body language and tone were shockingly disrespectful. They spoke to me with condescension and made me feel like I was wasting their time. It was clear that they had no regard for customer service or basic human decency.
    To make matters worse, when I tried to address my concerns with the owner, she showed no interest in resolving the issue. They brushed me off, offering no apologies or explanations for the behavior.
    The overall atmosphere of the establishment was incredibly tense and unwelcoming. It was as if they had no understanding of how to create a pleasant environment for their customers. Their lack of professionalism was palpable, and it greatly diminished any desire to support their business. Nor will I.
    In conclusion, I strongly advise against patronizing Rockwell Tharp! The rude and unprofessional behavior exhibited by the owners (not staff but OWNERS), coupled with the dismissive attitude when showing concern, creates an unpleasant experience that no customer should have to endure. Save yourself the frustration and find a business that values its customers and treats them with respect. I flatly felt like it was assumed I couldn’t afford to be in this establishment.

Rockwell Tharp is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.