We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Web Design

Digital Media Designer

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I, ***********************, decided to file this claim due to the business behavior. I tried to make everything work as well as possible, but the web designer I was working with didn't follow or do as we planned. I asked them to build a website for me for just $1000, but there were two offers. One was just for $700 (the normal one) and another for $1000 (which included a website that could show ads, with a customer login account, and customers would be able to list their products on my website). But the web designer failed to do that in the way they were supposed to do it. and they couldn't complete everything on time. They kept taking their time, and I never understood why. I have told them to stop doing the job and refund my money, but they told me it was impossible and that wasn't our agreement. The problem I have with them is that I spent almost ten thousand dollars on the work they didn't do or complete, and I wasn't supposed to spend that much money. We started in July 2021, which I started paying them a $1000 on July 28th, 2021. I paid another thousand on August 4th, 2021. All these transactions I don't even remember were for what? They never explain. I paid $500 on August 18th, 2021. I paid another $500 on the same day. I paid another $500 on August 31st, 2021. I paid $1200 on October 25, 2021. I paid $1000 on November 8, 2021. I paid $1000 on November 26th, 2021. I paid $549 on December 6, 2021. I paid $1000 on January 12th, 2022. I paid $896 on January 11th, 2022. I paid $450 on May 6th, 2022.On those days, I made payments using my debit cards.I did pay because I thought they were going to do a better job, but they couldn't. I need the BBB to help on this so I can stop doing business with them and get my money back from the web designer. I spent a lot because I thought I would get better in return, but I was wrong.I tried to talk to them to solve things, but it always went unsuccessfully.

Digital Media Designer is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.