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Business Profile

Mens Clothing

Legendary Worldwide Mia, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/21/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/09/2022, I placed an order for a specific ************************* my husband wanted for Christmas. Legendary Worldwide was the only merchant that showed the jersey in his size in stock. With shipping, I paid $139.99. The item did not leave the **** facility until 12/25/2022. I received the jersey on 01/05/2023, almost a month after ordering. When my husband opened the package it was the wrong size, XL. I ordered 2XL. I reached out on 01/09/2023 to the merchant via the chat feature on their website. No one responded. The same day, I sent an email advising the order was the wrong size and inquiring on how to exchange. I never received a response. I emailed them again on 01/13/2023, again no response. On their website, their refund policy states "Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we cant offer you a refund or exchange." I hope this means 7 days after receiving the product, not 7 days from date of purchase. I returned the jersey on 01/18/2023. Per the tracking number, the package was delivered on 01/20/2023 at 12:57 P.M. As of the date of this complaint, 04/09/2023, I have not heard from this merchant, nor have I received a refund. I've attached all supporting documents, my order confirmation, **** tracking information, both of the emails I sent, a copy of their refund policy from their website, and a copy of my **** receipt showing the tracking number.

Legendary Worldwide Mia, LLC is NOT a BBB Accredited Business.

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