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Business Profile

Lead

DataStream Group, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for DataStream Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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DataStream Group, Inc. has 4 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/04/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Their opt out form in the website does not work or function properly and they do not respond to any requests of deleting personal information. They are unreachable and do not honor their privacy policy. Please permanently Delete my personal information from your site.

      Business Response

      Date: 12/04/2023

      This is not correct... our form works fine and we don't respond to each removal unless requested.... we have placed ********************************** on our global suppression list. thanks!

      Customer Answer

      Date: 12/07/2023

       
      Complaint: 20946912

      I am rejecting this response because: I want all the records under the name huda abdaljalil removed from your records and suppressed, not just the records under the email  **********************************. I want all records associated with the name huda abdaljalil to be permanently deleted and suppressed including all other emails and phone numbers and physical addresses associated with it. This company DID NOT remove my name after several requests from me and a service Ive hired until I complained to the BBB. They DO NOT honor opt out requests until the BBB is involved. 

      Sincerely,

      Huda Abdaljalil

      Business Response

      Date: 12/08/2023

      He never asked for all of his information to be removed nor did he ask for a reply. Chances are we don't even have his information. I will do a search and get back to you and him.... thanks!

      Customer Answer

      Date: 12/08/2023

       
      Complaint: 20946912

      I am rejecting this response because: not only are they not complying with several requests of removal but theyre also rude. 

      I have a service that scans those data broker sites for my information and they have sent DataStream a request to delete my information and it has been in progress with DataStream for a while. This company is flagged for providing information that causes people immense harm and subjects people to identity theft, stalking, data leaks, and even affects credit scores. They need to be investigated. Until I have confirmation from this company that my information from their records was removed and suppressed, I will continue resorting to the BBB complaints. 
      Sincerely,

      Huda

    DataStream Group, Inc. is NOT a BBB Accredited Business.

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