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Business Profile

Garage Door Repair

A1A Overhead Door Company, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Door Repair.

Reviews

This profile includes reviews for A1A Overhead Door Company, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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A1A Overhead Door Company, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • MS O

      Date: 10/19/2023

      Owner, *********************, installed our double garage door in 2020 with NO issues. We called last week to inquire about "clicking noise" and service call costs. Reminded the phone attendant "we are a retired military family" and inquired about "military discount." Service man, ****, came-out this week. Very pleasant. He was here for 35-minutes with a power drill/nut driver and can of lubricating spray. The invoice was for $218.75 WHEW, that's sporty for 35-minutes of work plus travel time to our house.More importantly, that figure is NOT was I quoted. Okay room for disagreement. Called the owner. THREE TIMES with NO RESPONSE. HATE to write a negative review but, i did all I could to resolve discrepancy.Be aware & know they will record your phone conversation, but apparently that doesn't matter!

    • Michelle Z

      Date: 04/12/2023

      Owner was rude. Had liftmaster door opener ONLY installed 7/22. Recently noticed chain loose. Technician came out yesterday. Said motherboard on head bad and bolt loose & too small where arm connects to door. Fixed that. Ordered head. Different technician out the next day to put in new head I asked if I get new 1 year warranty on this part. He says no. Says talk to owner. Call office - to have owner call. He does. His name is *****. No last name given which I think is unprofessional. I asked why I dont get new one year warranty on head which is 90% of the parts. All thats left to break is the chain & metal bar (dont know how it would break). He gives analogy that if you buy a car with ****** mile warranty and part replaced at ****** miles you dont get new warranty. I told him financially I think this is bad analogy. He starts to raise his voice. I then ask for model number for opener as I will call liftmaster. He tells me if you got rid of your paperwork thats not my problem. I said I cant find the manual but when I called for appointment front office staff had full record of work done etc. I told him I thought he was very rude for being the owner of a business. Didnt bother to ask why Im paying labor under a warranty part. Using his car analogy ***** doesnt make me pay labor for a warrantied part

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