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Business Profile

Gun Equipment

Shooter Industries Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Equipment.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order was never given and MANY others have never received their order

  • Initial Complaint

    Date:01/15/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 4, 2023 I ordered a holster from this company for $49.95 for a police officer as part of a program I run during the holiday that helps families in need. I asked his wife if she could think of anything he needed or would want for Christmas since we had already gotten their childs gifts covered and she said he needed a new badge holder and a holster. Around the 3rd week of December I hadnt received it or heard anything so I emailed the company and they replied saying they would send it the next day. Christmas passed and I emailed again, no reply, I tried calling, texting, online chat, emailing for several weeks and no response whatsoever. So today, January 15th I filed a claim with PayPal and sent one last email and chat to the company. Miraculously they replied on both platforms. But of course because I filed the claim like I had warned them several times I would, it was too late. So now I am waiting for a refund. This company should be shut down!

  • Initial Complaint

    Date:04/21/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered holster and was charged accordingly. Nearly two months go by and never received an update. Tried calling, texting, web chat, and email, but never received a response or acknowledgement. I did research and this guy has been scamming a lot of people! Disputed the charge with credit card company, and filed a report with the ** Attorney General.

Shooter Industries Inc is NOT a BBB Accredited Business.

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