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Business Profile

Remodeling

Uplifted & Restored LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In late fall 2023 and into winter/spring 2024, we hired a general contractor to do an assortment of renovation work, including two bathrooms.In March, it was noticed paint was peeling along the baseboard. My mother reached out to the contractor, who said it was likely shower water splashing onto the paint. We somewhat dismissed it and moved on.Additionally, my father showed him a spot along the exterior wall, parallel to the shower, that had some algae growth. The contractor said his work was dry.In July, the spot along the exterior had grown, and we had leak detection inspect. Leak detection determined the shower faceplate had not been sealed, causing a leak behind the shower wall, and mold growth (causing the peeling paint and the algae growth).I reached out to the contractor July 11. He told me his company was insured until its dissolution, making it sound like the company dissolved when he took a job with a company in ********. Florida Sunbiz paperwork shows he submitted to voluntarily dissolve on July 11, the same day I reached out.His work was under one-year warranty. He has not offered up insurance information or followed up in the days since July 11.

Uplifted & Restored LLC is NOT a BBB Accredited Business.

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