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Business Profile

Pool Contractors

Gulf Breeze Enterprises By J & J LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/06/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    5 Dec. 2022 Company did not show up for work on pool deck . The company did not call to report they were not coming as arranged. I called the company around **** am .I left a message, they did not call back. At about 11 am I called again. A lady answered she stated she had a prior appointment and was going to call. She stated it would be a week before the work could be done. She stated she would call by the end of the day. She did not call back. The work was agreed to in April and was scheduled for Dec 5, which was verified weeks ago. No reason was given why they did not show up on 5 Dec.2022. I had cleaned the lanai and pool deck and cleared all the outdoor furniture.

    Business Response

    Date: 12/26/2022

    We did call ****************** the following morning and told him we would be there on Tuesday Dec13. to pressure wash the deck.  The deck was washed on Tuesday.  Painting of deck was started the following day and all work was completed by Monday December 19.  After all the work was completed ****************** stated he was happy with all the work and paid for the work. At this time we feel we have fulfilled the contract and all work has been completed to the customer's satisfaction. 

Gulf Breeze Enterprises By J & J LLC is NOT a BBB Accredited Business.

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