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Business Profile

Car Window Tinting

Tiger Tint Now

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/21/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Saturday June 3, 2023 we went to Tiger Tint Now in **********, ** and had our vehicle, 2017 Dodge RT, windows tinted including the windshield. Car was dropped off at 9am, and picked up about 5pm. Upon getting into the vehicle to back the car out of the shop garage, we saw the dashboard lights blinking/flickering, car was barely able to drive, it completely failed just off to the side of the parking lot exit. At this point the vehicle would not start. We called the owner ***** to let him know what happened, he walked right over. We suggested maybe the car battery had died, we went to store to purchase and install new battery, which did not resolve the issue, the car still would not start. At this point hours had passed, eventually we called a tow service who brought the vehicle to our house. The car then had to be towed to a mechanic for further diagnosis. The repair shop informed us that there was water underneath all the components in the dashboard, which caused the main computer chip to take in water, ultimately damaging it. The car sat there waiting for the part to arrive before being repaired. We inquired cost of a battery replacement, towing company, a new computer chip replacement, as well as rental car fees for two weeks. We were in contact with ***** throughout the process, he assured us that he would work with us and provide a refund on the job, which totaled $561. We agreed to that and said we would let him know the total repair cost. We did let ***** know we would settle on $1000, which he stated he would work with us, but then refused after we reached out today, 7/21/23. The total cost of repairs is over the $1000, and more close to $3000. We are seeking compensation now for the total loss. We have receipts that can be sent in later on, do not have now to attach below.

Tiger Tint Now is NOT a BBB Accredited Business.

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