Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Tom Joyce Roofing, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSue F

    Date: 01/29/2025

    1 star
    We had Tim J of Tom Joyce Roofing replace our tile roof. We had used him many times for water leaks. We paid him a portion up front upon signing contract, never received a sample tile or brochure. He had his crew remove the old tiles, replace plywood where needed, and then put down underlayment. We did not see him, receive any call backs or answers to our texts for one whole week. After a week or so the crew returned and put down the tiles. At this point he said he wanted the remainder of the money we owed. The yard was never cleaned up, we had nails and tile pieces everywhere, a piece of soffit was still not put back, some of our pool cage screens were damaged and the roof had not been inspected by the county. We refused to pay until the job was completed and inspection conducted by the county. At this time he put a lien on our house due to lack of payment of the remainder we owed. The county did inspect and closed the permit. At this time we paid in full even though work remained to be completed. After over a month he finally released the lien. This has been one of the most frustrating and unprofessional projects we have ever had. This company is in no way recommended by us.




  • Review fromTy V

    Date: 08/20/2023

    1 star
    Tom Joyce Roofing did our roof after the hurricane. They removed our old shingles and installed ice and water. It was on for 3 weeks before they came back to install our shingles. We had 2 leaks in our roof during that time. Once they installed the roof, it didnt pass inspection. They called to have it reinspected (four months later) Instead of meeting the Inspector on-site like they are supposed to, They came early in the morning, removed 2 shingles and left them on the ground. That was 3 weeks ago, the inspection didnt pass and the crew has been a no show. We have been reaching out to them on a regular basis. They keep saying they are coming, even set up an automated appointment, but still no show. They are not doing their job in a professional mannner

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.