We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Beauty School

Academy Of Esthetic And Nail LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beauty School.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Teachers are showing favoritism towards certain students, for example they are giving students different deadlines, even though they all started at the same time, to complete their services to get their license and if you dont finish by that deadline you have to pay. They are also making it difficult to schedule appointments to be able to finish all of your services, they will call your clients behind your back and tell them that youre no longer available. They do the absolute bare minimum to teach you what to do and you will get in trouble if you ask any questions about how to do something. They are also out of the products that they are supposed to provide for us to do our services. The main instructor is very inappropriate and forces students to talk about her *** life. Many of the machines that we need to use are often out of service. The owner is also very rude to any of the clients that you bring in for example she yelled at one of my clients for bringing in a water bottle which she needed because of medical issues, when my client tried explaining why she needed it the owner threatened to call the cops on her and told her that she is no longer welcome in the building. Students are forced into paying for products that the school is supposed to supply. They will threaten to kick you out of the class if you try to question any of the shady things that they are doing. One of the biggest problems is that they do not **** off the services that the students do if they do not like them. They do absolutely everything they possibly can to try to get you to quit. Its absolutely disgusting what they are doing to their young students that are just trying to make a career for themselves. The majority of the girls that go there are straight out of high school so they know that we are more vulnerable and they like to walk all over you

    Business Response

    Date: 03/13/2024

        
     
    Good afternoon, we have responded directly to your consumer and are working on a resolution. Thank you

Academy Of Esthetic And Nail LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.