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Business Profile

HOA

Pine Run Operations LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Pine Run Operations LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pine Run Operations LLC has 3 locations, listed below.

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    • Pine Run Operations LLC

      5970 NW 18th Pl Ocala, FL 34482-8936

    • Pine Run Operations LLC

      10379 SW 88th Ter Ocala, FL 34481-9507

    • Pine Run Operations LLC

      5930 NW 18th Pl Ocala, FL 34482-8936

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/12/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am requesting (receipt pending) refund for an estimated cost for lawn services that I am forced to pay out of pocket to PROLLC to avoid Deed Restriction violation and to prepare house for sale.

      Customer Answer

      Date: 03/28/2024

      I have received monies from my church, however, I want to report that another resident 87 year old ******************************* had a similar problem with PRO LLC when she went into the hospital her draft was stopped, not by her, and now consequently, owes a large amount plus "late fees" this is how Pine Run Estates OPS does business. I sent info about ************************************** in a previous complaint; I asked ********************* PRO LLC Ops manager to fire her! Her, and ******************************* has been scamming resident for more than 5 years!! ******* lives on SW 88th Ct. in Pine Run. She said that she has spoken to *********************, but he offers no solution. I am picking up the check from my church on Sunday 3.31.24 and making arrangements for a former ***** ************ Detective - that has worked with ***************** of OPD Seniors vs ************** to ****** me to PRO LLC office, and to make sure that I receive a RECEIPT. I am not re-doing the draft - I will pay directly - they will never TOUCH MY BANK ACCOUNT AGAIN! ******* said she told ********************* PRO LLC Property Manager that they need to REVISE the invoice statement - it's confusing! I said the same in my complaints to him. It should show the previous payment received and the balance owed not just a generalize statement. There are NO RECEIPTS given for anything...this is FRAUD!! 

    • Initial Complaint

      Date:08/25/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      When I was looking for a home i chose Pine Run Estates because they advertised over 55 community. I purchased my home in october 2021 and in March of 2022 the son of the property 2 houses down got out of jail and right away started renting out the bedrooms to people who are not over 55. My neighbor and myself have had our property rumaged through and items taken but 1 of his tenants. Why are we paying fees for living here and pine run LLC is not on top of this??

    Pine Run Operations LLC is NOT a BBB Accredited Business.

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