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Business Profile

Landscaping Clean Up

Walker Property Preservation Service LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscaping Clean Up.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/28/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We paid them $1500.00 to do handyman type of projects. The work he did was very much subpar. Which resulted in having to pay out more money to another business to fix the issues he caused. We had him install two in wall window air conditioners which were not installed properly and are now leaking inside the wall. He installed weather stripping to our front glass commercial doors which he installed the incorrect type which led to it coming off the very next day. We had him paint a small portion of a wall addition we had done which we had to provide painters tape for him since he did not come prepared. He anchored some pallet racks which were done incorrectly, and he didn't even bring his own tools for this project either which we had to lend him ours. After having to come back a second time to fix the issues we even had to have our own employees help him to complete the job. We also paid him an additional $250.00 deposit for 1,000.00 total to dig a trench for drainage which he never even started. We had a date scheduled which he never showed up or called to reschedule. He of course had an excuse why he didn't show so we set a second date which again, he never showed or called to reschedule. It took all day before he decided to respond with another excuse. So, we decided to just ask for the deposit money back which he first said no problem and 3 days went by and nothing and then told us that once his bookkeeper does his books he would send it, so I said come on you are just playing and do not have my money. Then Ray proceeded to send text after text about how much money he makes and blah blah but still refused to give back money. We have asked him multiple times to provide his license and insurance paperwork which he has decline to do so. We decided to hire an attorney to recoup all money lost dealing with this company. We just want to inform other businesses and homeowners of our experience so they can weigh their options before hiring this company.

Walker Property Preservation Service LLC is NOT a BBB Accredited Business.

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