Reviews

Review Details

• Review fromTerri C

  Date: 02/01/2024

  5 stars

  Terri C

  Date: 02/01/2024

  Highly recommend! They are very nice and great at communicating throughout the process, from the time of booking leading up to arrival. I appreciated the confirmation the day prior as well as a text and call when they were on their way. They are quick, but careful with your belongings and professional. Impressive driving skills as they had to maneuver a large truck in a tiny storage facility. Reasonable prices too. I paid half of the estimate because they bill actual time and were able to get done sooner. They even helped put something together for me and brought in a heavy piece from my garage that wasn't even part of the move. Everything about my experience was a good one! Will definitely recommend to others and use again should I need moving services. Thanks ****!

  Skye Moving

  Date: 02/04/2024

  Thank you! It was out pleasure!

• Review fromR P.

  Date: 12/09/2022

  1 star
  The moving company was given the right address, but went to the wrong street. They also didn't write down the apartment number, which confused the issue more. They started their time, when they weren't at the apartment (almost an hour before they actually showed up). The person who scheduled the move did not write down the cell phone number I gave him, but copied my office landline from the caller ID. The move was scheduled for Saturday. This mistake lead them to be unable to reach me to clear up the confusion. I got an email that they had arrived, even though they were not there. I called to find out where they were, and nobody answered. Finally, I reached someone on the phone, 25 mins later, and was told they would call the drivers to see where they were. I was assured I would not have to pay for the time they were not there. Vanessa, the operator, stated she could not reach them, but would try again. Nearly 50 mins later, they went to right street (the street they were given in the first place) and started the move. Unfortunately, after the move was over, the driver was unable to change the start time, but assured me he would do so when he got back to the office. He admitted they were late, and lost, and I shouldn't have to pay for that time. I tipped both drivers $100 each for their time, and thought they'd sort out the time issue. I waited a week. They did not correct the time. The total bill came out to $200 more than I was quoted because the owner is greedy and refused to correct it. My original quote was for $550 to move a one bedroom apartment in Ocala to a house in Gainesville. The total move time took around 2 hours and I was charged $750, plus the $200 I stupidly gave the drivers thinking they'd correct my bill. While the movers were nice, and relatively gentle with our things, the billing was unfair and owner does care enough about his customers to make it right. Because of this, I cannot recommend this company, nor will I use them in the future.