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Business Profile

Truck Parts

RealTruck

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for RealTruck's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RealTruck has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • RealTruck

      4205 SW 38th Ct Ste 102 Ocala, FL 34474-9293

    • RealTruck

      1307 12th Ave NE Ste 1 Jamestown, ND 58401-2864

    • RealTruck

      4414 SW College Rd Unit 1410 Ocala, FL 34474-2700

    Customer Review Ratings

    1.23/5 stars

    Average of 182 Customer Reviews

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    Review Details

    • Review fromWill G

      Date: 07/18/2025

      1 star
      I placed an order with RealTruck on 7/13. I have inquired multiples time throughout the week (7/16, 7/17, and 7/18) to get an updated status on my order. Each time i am told the item is pulled and ready to ship. However, no updates to my order have occurred. I was assured they have plenty in stock at their local warehouse and many at other warehouses, which they could have fulfill the order once they are able to get in touch with their tracking department and determine what is going on. I have heard no updates, but have been told various different stories.
    • Review fromThomas F

      Date: 07/18/2025

      1 star
      ********** not do business with ************************** do not stand behind their products. They hang up on you.And do not warranty their products
    • Review fromCraig K

      Date: 07/18/2025

      1 star
      Contacted their support through website 5 TIMES! No response! "I have your RealTruck UnderCover Swing Case Truck Bed Toolbox (right side) for my F-150 and one of the plastic hinges for the lid broke. Do you offer replacement parts?"Customer service=Zero
    • Review fromMike H

      Date: 07/18/2025

      1 star
      This company is a scam. Paid for bed cover ($260.00). Never shipped. Customer no-service is terrible. Their M.O. is delay, delay, delay and put you in the circle of frustration for having been ripped-off.
    • Review fromRobert G

      Date: 07/17/2025

      1 star
      Made a purchase from yall 5 days ago and not email conformation or tracking number
    • Review fromTammy G

      Date: 07/14/2025

      1 star

      Tammy G

      Date: 07/14/2025

      Placed an order on 6/24/25 told would have it by 7/2/25. Well here it is 7/14/25 and still no product. I have spent over 3 hours on hold today waiting to speak to someone to be told it is the manufactures fault. Now being told another two weeks. Of course when I ask to speak to manager Im told they will call me back in 2 business days. Apparently realtruck sells products that they do not have in stock and doesnt care that you are waiting on it. Everyone passes the ***** DO NOT ORDER From them!!!

      RealTruck

      Date: 07/15/2025

      We apologize for any delays with your order. Many products sold by Realtruck ship directly from our warehouses and are listed as "RapidShip". Other items listed on our site ship directly from our manufacturing divisions or 3rd party distributors and have an estimated delivery date based on previous shipping history. This particular item ships from one of our manufacturing divisions and ran into production delays which is why it has not yet shipped. They have advised they expect it to ship within the next two weeks at this time.
    • Review fromStephen N

      Date: 07/10/2025

      1 star

      Stephen N

      Date: 07/10/2025

      Ordered step rails received brackets never received the rails this company is a scam!!!

      RealTruck

      Date: 07/16/2025

      We see that per ***** your order has been lost in transit. Our order fulfillment team is working with the carrier and will provide options for you in your support case. We apologize for any inconvenience this may have caused.
    • Review fromNathan B

      Date: 07/09/2025

      1 star

      Nathan B

      Date: 07/09/2025

      After 2 weeks of my order showing "Pending Fulfillment", I contacted support for an update and was told it would be 7 days to "contact the warehouse and get back to me". My product was not listed as back order, so 2 week lead time was not expected. After another 2 days, I clicked the link to cancel my order. After 24 hours of my order showing "Pending Cancellation", I contacted them again and was told they would submit my cancellation review and it would be 7 days for them to get back to me.

      RealTruck

      Date: 07/10/2025

      We apologize for any delay with your recent order. This item ships directly from one of our RealTruck divisions and not our distribution center. We show that at the time of order the site listed an estimated delivery date of 10 days however the item did not ship as expected. Your cancellation request is in process and once completed you will receive a confirmation to the email associated with your support request.
    • Review fromJames P

      Date: 07/02/2025

      1 star

      James P

      Date: 07/02/2025

      Have the same problem as everyone else ordered a set ****** window vent visors for my truck ordered them in April still have not received yet. Called them around 6 times and they keep changing the delivery date was supposed to get a call from them never called me back to tell me about what was going on with my order.

      RealTruck

      Date: 07/10/2025

      We appreciate your patience. Due to very high volume some of our Husky applications are taking longer than expected to ship. You should have received email updates pertaining to any delays with the latest providing an expected ship date of late July. We apologize for any inconvenience.
    • Review fromRoyal C

      Date: 07/02/2025

      1 star
      Order number *******. They sold me an item not in stock. Charged my card, didn't tell me the item was unavailable. Now I've contacted them three times and can't get anyone to verify my refund is coming back. Total scam site. Do not order.

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