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Business Profile

Health Products

CBD Life Labs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Complaints

This profile includes complaints for CBD Life Labs's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CBD Life Labs has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • CBD Life Labs

      13266 Byrd Dr STE 573 Odessa, FL 33556-5319

    • CBD Life Labs

      1160 1st St NE Apt 528 Washington, DC 20002-4798

    • CBD Life Labs

      135 N Center St Mesa, AZ 85201-6626

    • CBD Life Labs

      532 Patterson Ave STE 100 Mooresville, NC 28115-2174

    • CBD Life Labs

      15165 Ventura Blvd STE 245 Sherman Oaks, CA 91403-3375

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/29/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      8/26/2022 Ordered free trail Top ********************* Cbd Gummies - FREE TRAIL 8/29/2022 $155.26 Charge on my card.8/29/2022 Called phone number for customer service ************** Was told the order had shipped. Can not cancel. Told to call back when receive order for return instructions. Told same number **************. This person in customer service offered all kinds of discounts to keep prooduct. I told them no. I need a refund. This is my grocery money. 8/29/2022 Trying to find avenues for resolving this matter, I found numerous Business Names and addresses

      Business Response

      Date: 09/14/2022

      Hello,

      We have already used all the means at our disposal to recover your account, unfortunately, you do not have an account with us.


      So it looks like you're registered with a different company. In this case, we recommend checking your emails and bank statements to determine which company you are subscribed to.

      Thank you

    • Initial Complaint

      Date:06/04/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ON LINE I ATTEMPTED TO BUY TWO BOTTLES OF SUPER CBD AT A TOTAL PRICE OF $67. THEY HAVE THEIR WEBSITE SET UP WHEN YOU BUY THE TWO BOTTLES OF CHEWIES THEY CHARGE YOU FOR ALL ALSO TWO BOTTLES OF OIL. I RETURNED THE OIL AND REALIZE THEY CHARGED ME TWICE THE PRICE OF THE CHEWIES.

      Business Response

      Date: 06/27/2022

      Business Response /* (1000, 5, 2022/06/09) */ Hello ******, Apologies for the inconvenience, but we are unable to locate an account for the consumer. Please provide the name/brand of the products and some information for us to be able to look up your account (name, address, phone number, email address the order is under). Thank you.

    CBD Life Labs is NOT a BBB Accredited Business.

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