Reviews
This profile includes reviews for Frank Gay Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 819 Customer Reviews
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Review fromJohn S
Date: 08/11/2023
4 starsJohn S
Date: 08/11/2023
The agent did an outstanding job. The agent was courteous and completed the job in a short amount of time.
Frank Gay Services, LLC
Date: 08/14/2023
Thank you John - for this outstanding 5-star review of our AC technician's service visit! We are grateful for the opportunity to resolve your issue!Review fromRoxann N
Date: 08/11/2023
5 starsRoxann N
Date: 08/11/2023
Excellent job, timely, efficient communication on the phone and onsite. Very respectful and diligent. Will use again if needed!Frank Gay Services, LLC
Date: 08/14/2023
Thank you Roxann - we are pleased to hear you thought our plumbing technician did an excellent job! We look forward to the opportunity to service you again for any of your plumbing, electrical or AC needs!Review fromHoward K
Date: 08/10/2023
1 starHoward K
Date: 08/10/2023
Frank Gay is a HUGE RIPOFF, Frank gay quote to replace main breaker coming in was 4,800 dollars, they said it would take about 4 hours. Price given from another company 2300.00. 3rd quote was 1,500.00 it took him 45 mins to replace. Frank Gay stated inside panel will not meet code requirements, and Frank Gay quoted 10,000.00 to replace main breaker and replace breaker box inside.
The company I decided to use quoted 3,000 to replace both.
Both 2nd and third company stated the indoor breaker box meets code.
To recap _Frank Gay quoted 10,000 dollars, 3rd company quoted 3,000 dollars.
STEER CLEAR OF FRANK GAY SERVICESFrank Gay Services, LLC
Date: 08/15/2023
Howard - thank you for your feedback. We would like the opportunity to address your concerns. Our customer experience specialist will be reaching out to you.Review fromJhoanny O
Date: 08/09/2023
5 starsJhoanny O
Date: 08/09/2023
I was told I needed a new ac unit by another company. So I called called Frank Gay services for a second opinion. Travis came in the following day to check our unit and after checking he told my husband that we didn't needed a new unit. Thank you Travis for your help.
What a blessing.Frank Gay Services, LLC
Date: 08/10/2023
Thank you Jhoanny - we are grateful for the opportunity to earn your business! We value your 5-star review of our AC technician Travis' service visit!Review fromDavid S
Date: 08/09/2023
5 starsDavid S
Date: 08/09/2023
I was very happy how up front and direct and giving me great service..Frank Gay Services, LLC
Date: 08/10/2023
Thank you David - we appreciate your 5-star review of our AC and electrical technician's service visits! We strive to provide great top-notch service!Review fromDebra D
Date: 08/09/2023
5 starsDebra D
Date: 08/09/2023
Service tech Jordan ******* was very knowledgeable and congenial he helped us solve our problem with hooking up water line to new refrigeratorFrank Gay Services, LLC
Date: 08/10/2023
Thanks Debra - we value your 5-star feedback regarding our plumbing technician Jordan's service visit! We are pleased to hear your issue is resolved!Review fromCraig S
Date: 08/09/2023
5 starsCraig S
Date: 08/09/2023
Explained everything. He was professional. Will definitely have them back.Frank Gay Services, LLC
Date: 08/11/2023
Thanks Craig - for sharing your positive experience with our plumbing technician! We look forward to the opportunity to service you again for any of your plumbing, electrical or AC needs!Review fromJoseph F
Date: 08/09/2023
5 starsJoseph F
Date: 08/09/2023
Gabriel was our technician, he was both professional courteous and explain things so that even I can understand. Most of all, he looked honest. He gave us many options and told us that he would email us the estimate which he did. So all in all I believe that the company hires confident people who are an asset to their business.Frank Gay Services, LLC
Date: 08/11/2023
Thank Joseph - we appreciate your kind words and feedback regarding our AC technician Gabriel's service visit! We strive to provide 5-star customer satisfaction!Review fromVeronica V
Date: 08/08/2023
5 starsVeronica V
Date: 08/08/2023
Excellent information and service! On time, friendly, efficient with timeline. Good business, good people!Frank Gay Services, LLC
Date: 08/10/2023
Thank you Veronica - for this excellent 5-star review of our plumbing technician's service visit! We strive to provide great customer service while performing quality work!Review fromDonna J Wright W
Date: 08/07/2023
5 starsDonna J Wright W
Date: 08/07/2023
On time, same day service! I was able to schedule my appointment for them to come to my home via their webpage. It was very convenient.Frank Gay Services, LLC
Date: 08/10/2023
Thank you Donna - we are grateful for the opportunity to earn your business! We appreciate you taking the time to share your positive experience!
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