Reviews
This profile includes reviews for Frank Gay Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 819 Customer Reviews
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Review fromSteven K
Date: 05/03/2025
5 starsSteven K
Date: 05/03/2025
The work that was done was done in a very professional manner.
Frank Gay Services, LLC
Date: 05/13/2025
Thank you for taking the time to share your positive feedback. We appreciate you highlighting the professionalism of our work.Review fromSam H
Date: 05/03/2025
5 starsSam H
Date: 05/03/2025
David is very knowledgeable and experienced. Was to the point, not pressuring and a Joy to talk to. He explained everything in detail and in a way we could understand what was going on. Would HIGHLY recommend him to anybody who asks.Frank Gay Services, LLC
Date: 05/13/2025
Thank you for taking the time to share your positive experience with Frank Gay Services!
We are absolutely delighted to read your feedback and are so pleased that you were very happy with the level of service provided.
It is wonderful to hear that ***** was knowledgeable and patiently addressed all of your questions and concerns. We pride ourselves on having skilled technicians like David who prioritize customer satisfaction, and we will be sure to pass along your kind words to him.
Your strong recommendation of 100% means a great deal to us. We sincerely appreciate you recommending David and Frank Gay Services to others.Frank Gay Services, LLC
Date: 05/13/2025
Thank you so much for taking the time to leave such a wonderful review!
We are absolutely thrilled to hear about your excellent experience with *****. It's fantastic to know that his knowledge, experience, clear explanations, and non-pressuring approach made such a positive impression.
Providing expert, transparent, and friendly service is exactly what we aim for, and we're delighted that ***** exemplified this during his visit. We will be sure to pass along your kind words to him!
We truly appreciate your high recommendation and look forward to serving you again should you need us in the future.
The Team at Frank Gay ServicesReview fromEthel B
Date: 05/02/2025
5 starsEthel B
Date: 05/02/2025
David did an awesome job replacing water heater. Explained everything about new water softener. Very happy with the service I got.Frank Gay Services, LLC
Date: 05/13/2025
Thank you for sharing your positive experience! We're thrilled to hear that ***** provided you with awesome service during your water heater replacement and explained everything about your new water softener. Your satisfaction is our top priority, and we're very happy you were pleased with the service you received from Frank Gay Services. We appreciate your business!Review fromNick O
Date: 05/02/2025
5 starsNick O
Date: 05/02/2025
Was on time, explained everything thoroughly. Respectful and polite. Very pleased with his service.Frank Gay Services, LLC
Date: 05/13/2025
Thank you for taking the time to share your positive experience!
We are delighted to hear that our technician was on time, explained everything thoroughly, and provided respectful and polite service. Ensuring our team is professional, knowledgeable, and courteous is a top priority, and we are very pleased that you were so satisfied with the service you received.
Your feedback is greatly appreciated, and we value your business. We look forward to serving you again should you need us in the future.Review fromFrancheska A
Date: 05/02/2025
5 starsFrancheska A
Date: 05/02/2025
Very happy and pleased with the level of service provided very knowledgeable, didn’t seem bothered by all my questions or concerns. I recommend Darius and Frank Gay Services 100% to everyone.Frank Gay Services, LLC
Date: 05/13/2025
Thank you for taking the time to share your positive experience with Frank Gay Services!
We are absolutely delighted to read your feedback and are so pleased that you were very happy with the level of service provided.
It is wonderful to hear that ****** was knowledgeable and patiently addressed all of your questions and concerns. We pride ourselves on having skilled technicians like ****** who prioritize customer satisfaction, and we will be sure to pass along your kind words to him.
Your strong recommendation of 100% means a great deal to us. We sincerely appreciate you recommending ****** and Frank Gay Services to others.
Thank you again for choosing us! We value your business.Review fromLisa C
Date: 04/30/2025
5 starsLisa C
Date: 04/30/2025
Dylan was amazing and fixed everything I was having an issue with!Frank Gay Services, LLC
Date: 05/12/2025
Thank you for your wonderful review!
We're absolutely delighted to hear that ***** provided such amazing service and successfully resolved all the issues you were experiencing. ***** is a highly valued member of our team, and we're incredibly proud of his commitment to delivering expert solutions and exceptional customer satisfaction.
Your positive feedback truly brightens our day and affirms our dedication to providing top-quality service. We appreciate you choosing Frank Gay Services!Review fromJack R
Date: 04/30/2025
5 starsJack R
Date: 04/30/2025
Damari ***** did an outstanding and professional job. He was punctual, respectively of property, and a diligent worker. I can easily recommend him for any future needs.Frank Gay Services, LLC
Date: 05/12/2025
Thank you so much for your wonderful review!
We are delighted to hear about your positive experience with ****** *****. We take great pride in our team's professionalism, punctuality, respect for your property, and diligent work ethic, and it's truly rewarding to know that ****** exemplified these values during his service.
Your kind words and recommendation are greatly appreciated, and we will be sure to share your feedback directly with ******.
We look forward to serving you again for any future needs.Review fromCheryl D
Date: 04/30/2025
5 starsCheryl D
Date: 04/30/2025
The young man Elijah ******* was very respectful and helpful. Answered all questions and was very knowledgeable. He was very professional and I am very happy him and the service todayFrank Gay Services, LLC
Date: 05/12/2025
Thank you so much for your wonderful review!
We are absolutely delighted to hear about your positive experience with our technician, ****** *******. It's incredibly rewarding to know that ****** demonstrated the respectful, helpful, and professional service we consistently strive to provide, and that his knowledge was valuable in answering all your questions.
Your satisfaction is our top priority, and we truly appreciate you taking the time to acknowledge ******** excellent work. We will certainly share your kind words with him and the rest of our team.
We appreciate your business and look forward to serving you again whenever you need us.Review fromPhilip H
Date: 04/30/2025
5 starsPhilip H
Date: 04/30/2025
Ethan from Frank Gay installed a cooktop and wired it in - it looks great. Ethan was personable, efficient and professional. Thanks!Frank Gay Services, LLC
Date: 05/12/2025
We are absolutely thrilled to read your fantastic review!
It's wonderful to hear that ***** provided such a positive experience with your cooktop installation and wiring, ensuring it looks great. ***** truly embodies the professionalism, efficiency, and personable service that we strive for at Frank Gay Services.
Your kind words are deeply appreciated by our entire team and serve as a great encouragement. Thank you for choosing Frank Gay Services we look forward to assisting you with any future needs!Review fromLou L
Date: 04/30/2025
5 starsLou L
Date: 04/30/2025
My A/C was getting a routine maintenance, which was performed by Onei Whyte. Onei gave me updates as he was performing the maintenance and told me when he was about to be finished. He showed me all the photos of the service he performed and sent them to me in an email.. Onei was very courteous and professional, and I would recommend Frank Gay to anyone needing service on their AC.Frank Gay Services, LLC
Date: 05/12/2025
Thank you immensely for taking the time to share your positive experience with Frank Gay Services! We are thrilled to receive your wonderful 5-star review.
We are especially delighted to hear about the exceptional service provided by Onei ***** during your A/C's routine maintenance. It's fantastic to know that his commitment to providing clear updates, demonstrating his work through photos, and his overall courteous and professional approach made such a positive impression. Onei exemplifies the high standards we uphold for all our technicians, and we are very proud to have him as part of our team.
Your satisfaction is our top priority, and your willingness to recommend Frank Gay Services means a great deal to us. We are committed to delivering reliable, transparent, and professional service to all our customers.
Thank you again for your trust in us. We look forward to being your preferred choice for any future A/C service needs.
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