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Business Profile

Building and Construction

JK & R Construction, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/06/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 18 I entered into a contract with *************** and **********. The contract was for replacement of 4 class 5 windows and soffits. I was told by their Representative at the windows would take 3 to 6 weeks to complete. I was informed that in August, they would be installed first or second week and the soffits would be completed as well. They were not. I made contact by text message asking when the windows and soffits would be installed. On the 13th of August I sent a texted message. On 10/23/24 ***** sent me a number to call I called twice no response. (***** ) On Nov 1st I spoke with ***** ****** it was set up for the 4th to finish the soffits ***** wanted payment immediately after completion on the fourth I said, Id send him a check because I wanted to have it inspected. after some discussion it was determined that after completion, I would give him my credit card to his office person *****. They were a no-show. And I have received no communication from them as to why they didnt show up after we agreed on payment methods. There bye prompting me to file a complaint with the Better Business Bureau.

    Customer Answer

    Date: 11/08/2024

    The contractor has met the contract to my full satisfaction. 
    I hear by rescind my Complaint. 

    ****** *****

    Customer Answer

    Date: 11/11/2024

    Date Sent: 11/8/2024 10:48:03 AM

    The contractor has met the contract to my full satisfaction. 
    I hear by rescind my Complaint. 

    ****** *****

JK & R Construction, Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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