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Business Profile

Cabinet Maker

Next Day Cabinet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cabinet Maker.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired The compaany to remodel my kitchen and bathrooms. They only demolish and did the showers but never came back. Nothing in the kitchen was done beside take out the old cabinets and no anwer the telephone, address is a building with online spaces, not able to reach Owner ******* or ****** ****, please help.

  • Initial Complaint

    Date:06/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    At the end of March I signed a contract with the owner of next day cabinet for cabinets, installation and countertops including top cabinets with glass and full backsplash.He told me my kitchen will be done before April 19 for my son's birthday on the 23rd and for me to be able to change my insurance policy before the mortgage add one for me. He told me that he took cash and zelle that I think was suspicious but didn't want to go to the extreme. He took the money for cabinets then came back for countertops money and send me to the place to pick counter and told me that they know which one to show me , when I got there they showed me 3 I picked one of them, he came back later said that the one that I picked was 560 dollars extra, I didn't want to discuss with him because my son's birthday passed I can't even do anything for him and didn't want the insurance to go over. After a lot of lies he came with a guy for installation when I checked the cabinets all of them where wrong, I called him to let him know he screamed at me, when the installer heard that he stopped the installation and said to me I'm sorry I don't like the way the guy talking to you that's how I found out it was the first time he met the installer in front of my house. When I checked the contract back he changed it from 9400 to ***** I called him about it, he said he was going to fixed it but never did. After a week he called me saying that ( oh ******* I want to make it up to you that's why I'm going to give you a free vanity 36 inch including the top for your bathroom but you have to send me the rest of the money) I said ok after 2 hours he called me again for the money then I said you know what keep your vanity and top, I'm not going to give you the rest of the money until you complete the job. This guy screamed at me again and said that I'm very disrespectful and said that he was going to send the guy to take the measurements for the counter. I asked the guy how many slabs that I need he said 2

    Business Response

    Date: 06/25/2024

    Dear Sir/Madam,

    This is a mistake as we do not have any showroom locations in ******* and also we do not sell retail customers or offer installation services. We are wholesale distribution company with 5 showroom/warehouse locations in ******** and ******** only.

    This business you are referring to is using our name as Next Day Cabinet and located in ***************. We are not associated with this business in any way. Please reach out to them directly.

    Please let me know if you have any questions.

    Regards,

    ***********************

    Managing Partner / NextDay Cabinets.

  • Initial Complaint

    Date:05/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Please See Attachment

Next Day Cabinet is NOT a BBB Accredited Business.

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