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Business Profile

Contractors Equipment Rentals

Bradford Exteriors LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unlicensed Residential and Roofing Contractor, defrauded elderly 82-year-old, widowed ****************** homeowner, by soliciting services to repair roof and interior water damage following Hurricane ******. Mr. ***** Bradford, Contractor, took three checks, in excess of his estimates, totaling $6,248.00 (on Oct 15, Oct 30, and Oct 31), after pressuring the homeowner that funds were needed immediately, in order to begin work immediately. Then, once paid in full the contractor failed repeated requests to purchase materials or start work. Based on these facts, and the contracts subsequent comments for "No Refunds" and "People Never Get Their Money Back," we believe this appears to be pattern of deceit and intentional fraud of elderly homeowners during the hurricane recovery. The Homeowner, ***** ***** of ************* received two estimates for services. The FIRST totaling $4,88, from ***** Bradford owner/agent of "Bradford Exteriors LLC" a registered ***********, of **************************************, formed 6/10/2024 and was represented as a licensed and bonded contractor. Neither is true. A SECOND estimate for roofing repairs was provided by the same ***** ******* from an ************ (Tough as *******************, for an additional $2,500.00 other roofing services also left unperformed. Bradford was repeatedly contacted where each time he said he would start work on Monday, but he never appeared on-site, texting a string of excuses for family, marital, or personal car defects. Further, no materials were purchased or delivered. After his breach of trust and performance, return of funds was requested. The homeowner is harmed through loss of funds, ongoing roof damage and needed repairs, and undue stress and suffering of an elderly 82-year-old open-heart-surgery survivor.

Bradford Exteriors LLC is NOT a BBB Accredited Business.

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