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Business Profile

Decorative Concrete

Concrete Design Masters Of Florida Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Decorative Concrete.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/26/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a concrete broker. They take your money and hire other concrete companies to deliver the concrete and then do not pay them. Because of this I received a lien on a property and was forced to pay the company who delivered the concrete. Also the bill from the company who delivered the concrete was two hundred dollars cheaper than the first price I paid. That means concrete design would have made two hundred dollars just to make a phone call and the are still scamming people. Stay as far away from these guys as possible.

  • Initial Complaint

    Date:12/02/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contracted with JonathanM. *****, ************** *********************** to paint my home driveway and sidewalks. On December 17, 2021 two of ************** employees ***** and **** oversprayed the lower portions of my garage door, 3 screen doors and side garage door. The paint was not wiped off and the only way ************** stated when he saw it on December 18, 2021 was to repaint all the doors and he would take care of it. He told me to hire someone to repaint the doors and send him paid invoice which I did on March 22, 2022 from ****** Painters in the amount of $625.00. After numerous texts and calls he has not sent a payment to reimburse me as of December 2, 2022.

    Customer Answer

    Date: 12/05/2022

    The dates of December17 and December18 should 2021. As of December2, 2022 issue not resolved. Please correct. Thank you

  • Initial Complaint

    Date:10/31/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    we have been attempting for a year to contact the owner to resolve an unfinished job and several flaws needing to be remedied examples per contract below that are flawed.Resists chalking - Colors will not dramatically fade and chalk, will not wash down to cause stain on other surfaces.Mildew resistant - This product will inhibit the growth of mildew on the surface of the film. The owner has arranged multiple meetings and never showed to correct the problem. This project was done at a not for profit health and human service agency so it is important to understand the impact that this unfinished job has on persons served.

Concrete Design Masters Of Florida Inc. is NOT a BBB Accredited Business.

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