We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Family Services

AR judicial group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Family Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/03/2024

    Type:Order Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Everyone please be aware if you come in contact with this person hes a very good scammer. He pretends to be a lawyer takes your money upfront will meet you in strange locations then disappear. DO NOT FALL FOR IT. Find a professional real legal lawyer.

    Business Response

    Date: 08/19/2024

    According to the law, we can only adhere the letter of the law. Being in ********, client cannot afford to make it this far and at ties, WE WILL meet then elsewhere if desired.

     

    -******

    Customer Answer

    Date: 08/19/2024

     
    Complaint: 22087076

    I am rejecting this response because its a lie. There is no local office if there was you would stated the address. Youre assuming people cant afford to drive to its location because they cant afford it so they meet in different locations. Its clear here whats going on. 

    Sincerely,

    ***************************

  • Initial Complaint

    Date:03/05/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    11/17/2023 at 2:18 pm I meet with ******* gave him ****** cash inside pollo tropical in *********. One week before that I saw a signs posted in ******* advertisment saying they can help with child support /custody problems.I call that number and spoke with ***** who said to me that he will be able to help me to file the paper work with the court.He said that the filing will go very fast and by January 3, I will get a case numbers.After January I call him to check and get a update he didn't call me back.January 19 I text him to return back my personal documents and money back.He sent back my decuments but no money He has 3 different addresses AR legal ******************************************** ,AR judicial group ******************************************************************* group ***********************************************************I would like for them to gave me back my money I have receipt Thanks

    Business Response

    Date: 04/03/2024

    Potential client contacted us in regards to a situation he had in **********. We suggested for him to come in to our location, but he insisted that since we were in his area that we can meet at a neutral location. After identifying his problem, we offered to help With a domestication of a foreign order. After one month and a half of constant research and contacting the support programs, and the course in **********, ****************** contacted ** and advised that he no longer needs our services, but needs his paperwork back. We advise him that we have spent so many hours researching and working on the situation, and that the retainer that he signed says that there is no refunds. He advised us that he already had somebody to take over the case in ***** that used to work for him before but they had a falling out. We sent him his paperwork right away and feel that the situation is not warranted a refund based on section 9 of the agreement that he signed understanding that there would be no refunds at all. 

    It is his will and his right to obtain another individual to help him, however, if he finds another person to help him, we are not responsible for any costs or refunds on this matter. The previous legal service that he used, had a falling out with him , which is what he told us and that is why he contacted us. We have exhausted many hours of help to him and kept communication with him. However, he decided  To entertain another avenue, which is fine, however, we dont offer refunds because once we take on a situation, we go to work immediately spending time and hours and dedication on the clients situation.

    Customer Answer

    Date: 04/04/2024

     
    Complaint: 21356054

    I am rejecting this response because: 

     

    I have attached receipt along with text message 

    Thanks  


    Sincerely,

    ***************************

AR judicial group is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.