Fire and Water Damage Restoration
Superior Restoration Services Inc.Reviews
Customer Review Ratings
Average of 12 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromGiselle H
Date: 02/13/2025
5 starsI had a fantastic experience with Superior Restoration Services Inc. ***** was exceptional, keeping me updated throughout the entire process. I highly recommend their services!Review fromGary J
Date: 11/04/2024
5 starsI thought I had a mold issue on my ceiling in our living room so I contacted ***** and his team at Superior Restoration Services. **** and his team came to my house withing 24hrs and looked at my ceiling situation, which for the record is about 14' high, and took samples of the air in the room to verify if I had a mold issue. It came back positive a day or two later so they set an appointment to come back and " get rid of the mold ". In the mean time they provided recommendations on who could come over and determine the source of the mold. They also referred good company's that would come in behind them and repair the cut outs in the ceiling. All their referrals were excellent which helped us tremendously. From start to finish, both Superior and their referrals were 5 star with their service and fair pricing. I highly recommend Superior Restoration for any of your mold issues!Review fromJeremy C
Date: 10/04/2024
5 starsJeremy C
Date: 10/04/2024
***** and **** were very knowledgeable and transparent about our water mediation job. They walked us through the process and helped us restore our property and protect our health and our investment. If we could give 6 stars we would!!!????????????Superior Restoration Services Inc.
Date: 10/05/2024
Thank you for your thoughtful review. Were pleased to hear that ***** and **** provided you with clear communication and expertise throughout your water mitigation project. At Superior Restoration Services, we prioritize the protection of your property and well-being, and its gratifying to know we met your expectations. We truly appreciate your feedback and are always here to assist with any future needs.Review fromLu C
Date: 07/28/2024
5 starsLu C
Date: 07/28/2024
I recently had the pleasure of working with Superior Restoration Services for a mold elimination project in my condo, and I am beyond impressed with their exceptional service. From start to finish, they handled everything effectively and efficiently.Communication was outstanding throughout the entire process. They provided numerous pictures, keeping me well-informed about each step of the project. Their team was patient in explaining what needed to be done and always found good alternatives when encountering unexpected issues.Their attention to detail was remarkable. Every aspect of the mold elimination in my condo was meticulously handled, ensuring top-notch quality. Additionally, they were always on time and completed the work quickly without compromising on the quality.Superior Restoration Services truly stands out for their professionalism and dedication. I highly recommend them to anyone in need of mold elimination services. Thank you for a job well done!Superior Restoration Services Inc.
Date: 07/29/2024
Thank you so much for your kind words and detailed feedback. We are thrilled to hear that you had such a positive experience with Superior Restoration Services.Our team takes great pride in ensuring that every aspect of our service, from communication to execution, meets the highest standards. Its wonderful to know that our efforts in providing clear updates and maintaining a meticulous approach to mold elimination have made a significant difference for you.We understand that unexpected issues can arise, and we strive to offer effective alternatives while keeping our clients informed and comfortable with the process. Your recognition of our dedication to punctuality and quality is greatly appreciated.Your recommendation means a lot to us, and we are grateful for the opportunity to have served you. If you ever need our services again, please don't hesitate to reach out. Thank you once more for choosing Superior Restoration Services and for your generous review.Review fromSandi D
Date: 07/24/2024
5 starsSandi D
Date: 07/24/2024
Great job. Came out quickly. Very honest and reasonably priced.Superior Restoration Services Inc.
Date: 07/25/2024
Thank you for your positive feedback! We're glad to hear you appreciated our quick service, honesty, and fair pricing. We look forward to assisting you again in the future. If you have any other needs or questions, feel free to contact us.Review fromCheyanne M
Date: 06/19/2024
5 starsCheyanne M
Date: 06/19/2024
Look nowhere else for a contractor to do mitigation work for you and your family in ******* and surrounding areas. The owner, ***** provided great customer service and correspondence throughout the process. Superior Restoration offers exceptional pricing. You won't be let down if you decide to use them for your restoration needs!Superior Restoration Services Inc.
Date: 06/20/2024
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Superior Restoration and our owner, *****. Providing excellent customer service and ensuring satisfaction throughout the process are our top priorities. We're glad you found our pricing exceptional and that we could meet your restoration needs. Your recommendation means a lot to us!Review fromNicole O
Date: 03/31/2024
5 starsNicole O
Date: 03/31/2024
I highly recommend Superior Restoration Services to anyone experiencing any kind of issue in their home that requires mold remediation. ***** and **** were both super knowledgeable and very honest from the moment I initially spoke to them to when they ran the mold remediation at our home. They were both very responsive throughout the whole process and always answered any questions I had. I am so glad I chose to go with this company for my mold remediation and will definitely ********* my friends and family to them.Superior Restoration Services Inc.
Date: 04/01/2024
Thank you for taking the time to share your positive experience with Superior Restoration Services. We are delighted to hear that ***** and **** provided you with exceptional service and were able to address your mold remediation needs with expertise and honesty. We take pride in our team's knowledge, responsiveness, and commitment to customer satisfaction. Your recommendation means a lot to us, and we look forward to serving you, your friends, and your family in the future. If you have any further questions or need assistance, please don't hesitate to reach out.Review fromLee R
Date: 03/18/2024
5 starsLee R
Date: 03/18/2024
***** and his team arrived promptly and meticulously ensured that all traces of mold were eradicated. They went above and beyond by assisting with insurance matters and arranging workers for every phase of the process. Additionally, they were accommodating to my schedule constraints. I am extremely satisfied with their work and the caliber of professionals they provided for my home.Superior Restoration Services Inc.
Date: 03/20/2024
Thank you for taking the time to share your experience! We're delighted to hear that ***** and our team delivered exceptional service by promptly addressing the mold issue and ensuring thorough remediation. We take pride in going above and beyond for our clients, whether it's assisting with insurance matters or accommodating schedule constraints. Your satisfaction is our top priority, and we're glad to have provided you with high-caliber professionals for your home. If you ever need assistance in the future, don't hesitate to reach out.Review fromRyan Z
Date: 03/18/2024
5 starsRyan Z
Date: 03/18/2024
***** and his crew are top notch for advanced cleaning and mold remediation. They were great to work with, easy to schedule, and they work so thoroughly but still quickly. They solved all of our mold issues and followed up to ensure air quality retesting came back clear. Communication was excellent and if I have any future needs I will definitely use Superior again. Excellent work, excellent crew, great company, they will not let you down.Superior Restoration Services Inc.
Date: 03/20/2024
Thank you so much for taking your time to share your experience with us **** and for trusting Superior with your mold remediation needs! I'm pleased to hear that both my team and I delivered excellent service, demonstrating our expertise and professionalism throughout the process. It's fantastic to know that we were able to effectively address all of your mold issues and ensure clear air quality retesting. Ensuring your satisfaction is paramount to us, which is why we prioritize clear communication and follow-up to guarantee exceptional results. We truly appreciate your feedback and look forward to serving you again in the future if the need arises.Review fromDale W
Date: 03/15/2024
5 starsDale W
Date: 03/15/2024
This company is great, as honest as could be. Felt like they truly would give their mother the exact same advice they gave me. I was looking to sell my property and the potential buyer brought in all sorts of inspectors. They found little bits of mold here and there in the home. Superior came in and inspected my home. Confirmed some of the issues but unsure of others. They brought in a 3rd party air person, I believe it was an environmental professional, who confirmed everything with a detailed report and phone call to walk me through it. I believe that was Evergreen Air Quality or something close to that. *********** wrote a protocol to deal with the issue start to finish. Superior resumed work and knocked it out of the park at a reasonable price compared to some other estimates I requested. I gave them my confidence and they came through. Mold is gone now, the buyers testers confirmed. Thanks guys. ***** and **** were great and **** was excellent too!Superior Restoration Services Inc.
Date: 03/16/2024
Thank you very much for taking the time to share your positive experience with us. We're committed to providing honest and reliable service to all our customers, and we're thrilled to hear that you felt confident in our advice and solutions. It's wonderful to know that our team, including *****, ****, and ****, provided excellent support throughout the process. We're delighted that we could effectively address the mold issue in your property and help facilitate the sale of your home. If you ever need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Superior!
Superior Restoration Services Inc. is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.