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Business Profile

Golf Lessons

Golf Swing Master TM Morengusmart LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Golf Lessons.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/03/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Social media add offering free sample of their product, just pay shipping. Completed the order that showed only the shipping charge and they ended up charging my credit card for MORE than what I would've paid had I bought the product at full price. They also charged my card for that amount TWICE. Attempted to contact them and received no response or explanation.

  • Initial Complaint

    Date:07/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction: June 9, 2024 Amount Paid: $98.28 They had advertised a golf swing tool on ******** which was supposed to be shipped out at $3.88 but what happened was they charged me in the amount of $14.28, $15.28 and then $98.28. I emailed them requesting for the refund for $14.28 and $15.28. I did not see they had charged me for $98.28 until a few days later. I received the refund for $14.28 and $15.28. I emailed them multiple times requesting for the refund for $98.28 but have not heard back. I had to dispute the charge through my bank and they are in the process of sending me a new card. I attempted to log onto their website and it looks like it is no longer up. I'll provide screenshots of what I emailed and their website contact information.

Golf Swing Master TM Morengusmart LLC is NOT a BBB Accredited Business.

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