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Business Profile

Marketing Consultant

Dominate Pro

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Mr. Duane W***, via telephone & online to create 2 websites, host the website, & create a logo. He said it would take 1 week. He charged me $450.00 not including the logo ($15) & hosting fees ($30). It was agreed upon by both of us, that I would make a down payment of half the amount, of $225.00 and pay the rest upon completion of the websites - noted on his invoice. Over a month later, the sites weren't completed.

    He tried to get the rest of the down payment for a personal family trip. I refused, as I stated the site wasn't done. After this, Mr. W*** stopped responding to me. I asked for his help, an he told me to add more content to the site. He didn't respond. He became angry at the changes and called me yelling, screaming, and cursing. He demanded the remaining balance. I told him the sites weren't completed, and I never even seen the alleged 2nd website (*******************************, not created as of yet to my knowledge. He then pulled the 1 site that was up (******************** ********), also not finished, and prevented me from having access. I asked him to release it. He refused. He kept all my monies and left me with nothing. During this time, I found out his business license was inactive -2019, & my online magazine was not able to publish any works.

    I repeatedly contacted him & asked him to keep the money, but to release the website. He kept the site inactive. I had to pay almost another $200 to WordPress, to get my site back and to get it actively online. I kept contacting Mr. W*** and his significant other, Shelly R******* - known for 15 yrs, to return my money. I had to threaten him with court. He finally agreed to return my monies but didn't want to return the full & correct amounts. I notified him on July 8, he had until July 29th. His live-in partner Shelly R******* hinted he would receive his SSI check the beginning of the month (1st/3rd), I extended it to August 3, 2022. He still has not paid me, he is not responding to email

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