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Business Profile

Motorcycle Services

German Dave Motorcycle Towing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I spoke to the owner on the phone and told him where I was being towed. He gave me a price of $120 to tow my bike there. He arrived and got a phone call, and complained and was cussing the whole time. He had a very disturbing attitude. His equipment is in poor condition. Then when my bike was loaded on his junky tow truck he told me $220. We got in a argument at this point. Poor way to do business. I was shocked and will never do business with this guy again.

  • Initial Complaint

    Date:11/14/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 17th, I called the owner of German Dave Motorcycle Towing llc to see if he could tow my motorcycle. I explained that my steering lock was locked and asked if that would be a problem and he said that there will be no problem.
    Unfortunately, he did break the steering lock by jamming the motorcycle very hard in the wheel lock while I was seating on the motorcycle (by his instructions). I understood after worth that he forced the bike to get straight so he could anchor it.
    I did call him to ask for him pay for the repair after I received the invoice, but he got upset and said that this was not his fault, that it was mine. During the whole time, I was shocked by the way he handled the motorcycle. Very unprofessional and careless. I need for him to reimburse the repair caused by his actions.

German Dave Motorcycle Towing LLC is NOT a BBB Accredited Business.

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