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Business Profile

Online Retailer

Boutique Me, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

This profile includes complaints for Boutique Me, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Boutique Me, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/13/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Fraudulent charges from a website claiming to be a payday advance. They claim they will not charge your card but then they start charging various amounts. They started with $1, then tried $39.95. They could not get the $39.95 so they tried a smaller amount $1.95. These guys are clever by charging in this pattern to get free money and they were not supposed to charge my card at all. I had the merchant blocked.

    • Initial Complaint

      Date:12/13/2022

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Have not received product I ordered. Contacted seller and received no reply from them.

      Customer Answer

      Date: 12/29/2022

      I finally received the phone case! Thank you!

    • Initial Complaint

      Date:09/08/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order on August 15,2022 totaling $91.40. The production time on the website states 5-10 business days. I have now waited 18 business days and sent follow up emails and private messages on Facebook with no response. I received a confirmation email when I placed the order and that has been the last communication that I have received from this company. I have done business with this company multiple times in the past, and this is the first time I have received this kind of treatment. I would like my money back.

    • Initial Complaint

      Date:08/11/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a custom phone case for my mother on July 4, 2022 from boutiqueme.com. They promptly took my $70.50 credit card payment. I still have not received the phone case. I have reached out to boutiqueme.com several times by email and cannot get a response. I cannot find a phone number on their website at all. Just an email. I am getting nowhere at getting the phone case or a refund. Order has stated "In production" since I placed it, but the website said 5-10 day processing time on orders.

    Boutique Me, Inc. is NOT a BBB Accredited Business.

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