Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pharmacy Delivery

Magellan Rx Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pharmacy Delivery.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAd N

    Date: 09/27/2024

    1 star
    The process to file for a claim with Magellan Rx is made unnecessarily difficult. You get to this link - ************************************************ in order to be able to submit the form online to get started with the claim process. But they go out of the way to make sure that never happens. The form is not digital but a pdf, which needs to be downloaded, printed, filled and then sent via mail to an address to reach them. Why can't it be an online form in this day and age?The process is made this cumbersome so that many claims are never filed. Not to mention, it takes 1-2 hours to get to talk to the customer care representative before knowing how I can file a claim. This information cannot be discovered otherwise.All I needed to do was file a claim for a Prescription Drug.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.