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Business Profile

Public Adjuster

Let Us Claim Consultants Insurance Inc.
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BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/20/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THIS COMPANY WAS ORDERED BY THE COURT OF VOLUSIA COUNTY TO ACCEPT PAYMENT OF $12,500 FOR SERVICES RENDERED AND I WAS TO BE GIVEN $7,000 WITH ANOTHER $500 TAKEN FROM THE ORIGINAL $20,000 SETTLEMENT FOR COURT COSTS. THIS COMPANY HAS REFUSED TO SIGN AND PAY THE MONEY OWED TO ME, CLAIMING THAT THEY HAD EXTRA COSTS WHICH I SHOULD PAY, BUT WERE NOT STIPULATED BY THE ******** HOUSE IS STILL WITHOUT ITS ROOF BEING FIXED BECAUSE I LACK THE $7,000 NEEDED TO HAVE THIS DONE. THE COMPANY HAS BEEN HARASSING ME TO SIGN AND GIVE THEM ANOTHER $5,000 WHICH IS NOT WHAT THE COURT ORDER, NOR WOULD COVER EVEN THE COST OF THE WORK NEEDED OF A THIRD OF MY ROOF. I AM AN ELDERLY WIDOW WHOM THEY THINK THEY CAN TAKE ADVANTAGE OF BECAUSE I DO NOT POCESS THE FINANCIAL RECOURSES TO FIGHT FOR MY RIGHTS. I CAN NOT ACCEPT ANY MORE OF THEIR HARASSMENT OR DELAY TO HAVE MY MONEY TO FIX MY ROOF.

    Business Response

    Date: 01/06/2025

    We made several attempts to resolve this issue directly with the customer, and while we regret any inconvenience caused, 
    our company as a gesture of goodwill, is waiving the charges for our services related to this matter. 

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