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Business Profile

Searchers of Records

True People Seach LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for $1 membership and then there was a $16.98 charge on my Venmo card. I didn't authorize the 1698 I did authorize the $1 I didn't get any information at all zero and they charged me again They gave me a money back and then charged me after they gave me money back and then I called to cancel and she said it would take up to a week and ***** is not really interested in what's going on because they denied my dispute because my membership wasn't canceled before I made the complaint and I called the same day that the charges went on my card. Originally, I had 35 and change on my card. I used 10 dollars yesterday so my card is very low. Now they're using my information to put on their website and I tried to cancel that and it didn't go through I do have a clean I do have a clean

  • Initial Complaint

    Date:06/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want truepeoplesearch.com to take down from the internet my personal information and that of my loved ones. I did not give authorization for them to be displaying my information on line. This is personal.

  • Initial Complaint

    Date:05/07/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my personal information removed from this site. I have been receiving a lot of robo calls. There is way too much personal information. I am not sharing my email with them so they can share that. This site is a major identity fraud site by having all this info. Could you please have my info removed asap. Thank yoi

  • Initial Complaint

    Date:01/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They provide personal information by a search of my phone number such as my current address and family members names I have asked them repeatedly to delete my personal information do to begin threaten by someone searching my phone number

  • Initial Complaint

    Date:10/18/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Annually this company continuous to publicly distribute my name and address in association with erroneous addresses, scammers and fictitious illegal activity. This is the fifth time your website has illegally published True People Search has unethically and negligently published this harmful and inaccurate personal information. The location is erroneous and not validated, and no such person resides there as I do not live nor have I ever at this location.This public information puts my and my children’s life at risk.

    I request my information be removed immediately and them banned from ever using my personal information on their site or a lawsuit will ensue.

    On Oct 17, 2023, at 7:10?PM, TruePeopleSearch.com Support wrote:

    ?
    Hello,

    We are happy to assist you with the removal of your information from our website.

    Please go to the link below and carefully follow the instructions.
    After entering your email and completing the captcha, make sure you complete the steps involving searching for your name, and selecting it for removal.
    You will need to click 'View Details' on your search result to see the 'Remove' button, which will be at the very bottom.
    **************************************** 
    If you are a California resident and are looking to exercise your right to opt out under the California Consumer Privacy Act (CCPA), please click on the link titled “Do Not Sell My Personal Information” on the footer of our home page.

    Best regards,
    TruePeopleSearch Customer Support ****************************************
    NOTE: TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:07/10/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have tried to do the remove my report as instructed and of course it doesn’t work! I tried calling and get we are experiencing technical difficulty then call drops. Please help me get my information removed from this site. They have me listed under two names
    ****** **** ****** ***** and ******* * **** ******** Please help me I am trying to protect myself.
    Thank yoy

True People Seach LLC is NOT a BBB Accredited Business.

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