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Business Profile

Solar Energy Equipment Dealers

Green Energy Group, Inc,

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Equipment Dealers.

Complaints

This profile includes complaints for Green Energy Group, Inc,'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Green Energy Group, Inc, has 2 locations, listed below.

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    Customer Complaints Summary

    • 81 total complaints in the last 3 years.
    • 64 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/17/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company keeps calling me trying to sell me solar, its a robot call that asks automated questions then transfers me to an operator to try and sell me solar. They call upwards of 15 times a day. I've asked to be taken off their call list numerous times but I still get calls daily.. I've blocked about 30 of the phone numbers they use but they just keep calling under different numbers. I need this to stop.

    • Initial Complaint

      Date:05/12/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Daily I receive 10 t0 30 calls a day. When I get a live representative, they generally hang up when I start asking questions about their employer. I have downloaded numerous apps to try to shop these calls but nothing is working. When I call the number back, I get a message that it is a non-working number. I dont know what to do.

    • Initial Complaint

      Date:05/07/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive dozens of scam calls from this company a day. Always from a different number, so blocking them does nothing. I have to answer calls because I get a lot of business calls on my private number. I've tried being nice (please remove me from your call list), and I've said the worst of the worst to '*****' (barely speaks English) on the other end. They keep calling. 24 hours a day. Weekends are no exception. It is beyond harassment at this point, as this has been going on for months now. Someone needs to go in and shut them down. I've tried reporting to the police, but there is nothing they can do, so they claim.

    • Initial Complaint

      Date:03/18/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is clearly a scam. I am called constantly by numbers that use a local area code, and am asked questions on whether or not I own a home and my electric bill. No one on the other end of the line speaks clear English and they know they are scammers as they hang up the second you accuse them.

    • Initial Complaint

      Date:03/18/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      When will something be done with this company? For more than 18 months - they call nonstop They are rude, don't listen and regularly engage in deceptive and unfair trade practices.Clearly the BBB, AG and FTC do not care enough and let companies like this continue to harass the general public

    • Initial Complaint

      Date:03/05/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been contacted, on average, roughly 4 - 6 times a day by this company by phone attempting to sell me on green energy programs, specifically solar energy. When I tell them I'm not interested they become hostile and at times will use profane language, hang up, then call back with a different person within 15 - ******************************************************** opportunities with my customers as they disguise their call from information. This needs to stop, it is harassment, and I've already put my number on the Do Not Call list.

    • Initial Complaint

      Date:02/23/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Receiving multiple computer generated calls daily with different phones numbers attached to caller--annoying and I thought illegal--

    • Initial Complaint

      Date:02/19/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business calls non stop. I have asked them to remove our name from the list and they just hang up. If you try to call the number back it is not in service. They are a solar panel company called Green Energy

    • Initial Complaint

      Date:02/06/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have not had any transactions with this company, have repeatedly asked them to stop calling and remove my number from any call lists, yet they continue to call up to 7 times a day. They call from various spoofed numbers.

    • Initial Complaint

      Date:02/04/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      this company calls several times per day. when you ask to be taken off their list, they hang up. i've filed a complaint with the *** and they still call. they call from different numbers every time so blocking the number doesn't work. how are they still in business? why can't someone shut them down and/or make the stop calling? i'm not interested and will never buy from them (i've informed them of that as well - nothing works).

    Green Energy Group, Inc, is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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