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Business Profile

Truck Parts

Truck Fx Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jon M

    Date: 03/08/2024

    Avoid this place at all costs. If anything goes wrong, based upon my experience, I expect that they will be rude, blame others, and take no responsibility. I ordered a $4000+ truck cap online directly from the manufacturer. The online ordering process allowed me to select from a drop-down list of their distributors to have the cap shipped to them so that I could pick it up locally. I selected this shop from the list. A few days later I received a call from them. They were confused, but after explaining they came to the conclusion that they didnt understand their agreement with the manufacturer. A few days later, my wife called them for status, she was told they didnt have it, and she said they were extremely rude. This morning she called again, she got ***, the store manager. I overheard the conversation on speaker and he was very dismissive and rude and told her he unilaterally cancelled the shipment (which was in route at this point). He was a little less abrasive when I got on the phone (likely because I am not a woman), but nevertheless said he cancelled it. I asked why he didnt call to let me know, or let us know that was his intent during prior conversations. He unapologetically said the manufacturer should have reached out. Buyer beware. Be careful with these people.

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