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Business Profile

Car Racing Equipment

Skeeters Hot Rods, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Racing Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/03/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought a set of Dakota Digital gauges from them. They did not give us any type of return policy at purchase. We received the product a week after purchase and we asked them to please return it because they do not fit our truck. They refused to refund us so we called Dakota Digital and asked them what we could. During our call with Dakota Digital we came to find out Skeeters isn't even a dealer for Dakota Digital. And skeeters is refusing to help us. I had tried calling them at one point and their phone said it was text only which they said it didn't do that, but it mostly did. All we wanted to do was to just get them to exchange it for us. They are not helping us in getting the right gauge for our truck. All we originally wanted was for their help in finding the right one but since they wont work with us and aren't a true dealer then I want my full money back.

    Business Response

    Date: 06/24/2024

    First they never called and my massage for 10 years has been to leave a massage it says nothing about text. Second the said the changed their not that it would not fit and never anything about exchange. This is an electronic custom gauge the industry standard is you cannot return electric parts. They were also told that I was a dealer for ****** Rod shop and thats where they are coming from to speed up the wait time of 11 weeks. I called ****** hot rods and he called Dakota digital Dakota digital said they would make an exception and allow him to exchange for another style all he had to do is send them back.  As of today we have not heard from him.  The offer still stands but he was screaming at  ***** while his wife was on the phone. ***** told him if he continues we are done. 

Skeeters Hot Rods, LLC is NOT a BBB Accredited Business.

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