Reviews

Review Details

• Review fromLawrence K. E

  Date: 06/19/2024

  1 star
  The owner, *****************************, sold an 84 year old widow a cargo worthy shipping container. Upon delivery, the driver preopened the doors so we could see inside. Next day we could not get the doors open and contacted ********************. Months later, weeds/vines were growing up through the sides and fire ants were coming in through the sides and inside the container. We have contacted ******************** numerous times to see if we could get another container and/or we would pay extra for an upgraded container for her. He said all sales are final. We contacted another reputable container business and they said the container he sold is not cargo worthy. There is most likely a structural issue because weeds/vines should not be growing through a container. She paid $2954.18 for this container and is a widow on a very limited income. Her last memorable belongings are in this container. This company refuses to help her get the container she paid for! This is abuse of the elderly! *************** LLC is a scammer of the elderly.

• Review fromJacob I

  Date: 01/12/2023

  1 star
  This review will detail the poor, careless and painful service that I received from Gabriela at Container Shipping LLC. Please read the whole review if you intend to do business with her. Like another review on this site, I believe that she is the only employee working there. In September 2021 she sent me a $9600 quotation and invoice for shipping a 20ft container, as door-to-door service from Westlake Village to my new home some 100 miles from Bordeaux, France. Clearly, it included loading at my home in California and offloading at my home in France. She could not get a booking for about a month and I had to leave for France. She asked me to notify her 3 weeks before my return to CA to have enough time to get a booking. 3 weeks before returning to CA I notified her. I arrived in CA but there was no booking, although there were weekly sailing to Bordeaux. "Miraculously", 4 days before I had to leave back to France she sent me a new invoice for $12500 that included $1800 as a separate item for offloading at the destination. I had no choice but to accept it. I wanted to get on with my life. When the container arrived in Bordeaux she did not submit on time the documentation to **********, her customs agent in France, nor paid for their services. ********** literally begged her to be paid or the container will accumulate demurrage (port rent). ********** copied me on all their correspondence. Since she did not reply to requests to pay for the demurrage, I was forced to pay 340 euros as port rent, to get my container. The container arrived at my house the next day, however without an offloading crew. I was forced to offload all my household including furniture, with my wife. I am 73 years old. It took close to 3 months of haggling with Gabriela to refund me the $1800 that I paid for offloading, and this was only after I contacted a trusted lawyer ready to send her a demand letter. This is the kind of service that you are likely to get when you deal with Gabriela.