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Business Profile

Lawn Maintenance

Competitive Edge Landscaping

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A gentleman by the name of ********************* came out to my house sometime between March 3rd & 4th to discuss what I wanted done to my landscaping.We discussed what plants I wanted, what were probably the best plants to use. We talked for about 20 minutes and in the end, he said he would come up with a landscaping design plan and email me the quote by the end of business day via email.I didn't receive the quote, so on March 5th, I emailed him saying I wasn't sure if he had my correct email address because I hadn't received the quote. I told him in the email I checked my spam folder but nothing was there either. I said now that I've emailed you m you can just reply to this email with the quote.I waited a few days for a response email, or at the very least a phone call explaining and apologizing why he never got back to me, but nothing came. No email, no phone call...nothing.I began to think that this was very unusual and highly unprofessional, but was still willing to give ****************** and the company the benefit of the doubt, so I picked up the phone and called the company maybe one or two weeks after I sent the email on March 5th 2024.Surprise, surprise...no one answered. Voicemail picked up, and I left a message.To this very moment, no one from that company nor ************************* ever returned my phone call.Now I'm thinking this company is not who they claim to be, fraudulent, extraordinarily unprofessional and if they do exist and are a real company, should not be allowed to own a business license. Absolutely no work ethic, unprofessional, if they truly exist.

Competitive Edge Landscaping is NOT a BBB Accredited Business.

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