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Business Profile

Sport Club

International Foundation of Players Academy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sport Club.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/04/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Please see ********************************************************************************************************************************************************************************************** for all the details.

    I signed up for the Certified Teacher Intermediate Plus (3.0-3.9) for $374 in
    June 2023

    I strongly urge you not to do the same. It was a waste of money and I'm still trying to get a refund, but so far my emails have been ignored.

    Pickleball Coaching Certification

    The quality of the certification study guide, videos, quizzes, and final evaluation criteria are far below an acceptable level, especially for someone who has read the rule book ******************what-i…, played pickleball for more than a year, and watched ******* videos from
    ************************* and
    ************************…

    Study Guide: The IFP Mod 1 Study Guide has basic Pickleball information available on the internet, but very little on coaching. What, When, Why, How is useful, but no example is given. No coaching theory or strategies with example drills are given.

    Common coaching questions and problems are not addressed. For example, I have a student who has played for years, but never had formal instruction. She makes so many fundamental mistakes in footwork and court positioning, stroke production, shot selection, and grip that it is difficult to correct so many ingrained bad habits. I've found this is a common problem with students, numerous bad habits and no formal coaching until they hire me. Nothing in this guide or videos assists me with this common problem.

    Videos: There were 2 one hour videos that were assigned that were just a recording of a zoom call with an instructor and 2-3 students about how to play pickleball with some coaching tips throw in. It wasn't even on a court, just a zoom call in a house.

    Quizzes: The quizzes have several questions that are suspect and aren't clear.

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